Visitor Assistant - Historic Property Steward

Title
Visitor Assistant - Historic Property Steward
Location
Eltham Palace, Court Yard, Eltham, London, SE9 5QE
Salary
£8.89 per hour / various hours / 15 Feb - 31 Oct 2018
Job type
Fixed Term Contract
Ref
10008

Joining our Historic Properties team at Eltham Palace you will play your part in helping visitors experience more of England's captivating past and preserve it for generations to come. This is a unique opportunity for you to work at a decadent showpiece of Art Deco design and 1930s cutting-edge technology.

Providing a warm welcome to a diverse range of visitors to this historic site, you will be ensuring they have relevant information for their visit and about the wider local environment. No two days are the same and keeping the site looking its best is essential to ensuring our visitors leave having had a great experience.

You will have a passion for working with customers and enjoy being a part of a busy team with constantly changing priorities. As a confident communicator, you will be comfortable building rapport with customers and using your skills in sales to provide exceptional service at all times.

As a natural problem solver you will seek to use your initiative to overcome practical issues that come up as part of working at a historic site. With the ability to follow processes and procedures you will be able to also manage the unexpected when it arises.

You will enjoy the rewards of a great team environment and an inspiring location, helping to make our site a wonderful place to visit and work. You will be joining our charity which through our 400 historic monuments, buildings and sites, brings the story of England to life for over 10 million visitors each year.

Please note, you will be limited to applying for this role at just one site at a time. If we have several of these roles currently available that you are interested in, only apply for the role at the location that is most suitable for you. If your application is successful at the short listing stage, you will get the opportunity to let us know of any other sites you might be interested in working at.

Closing date: 18/12/2017 23:59:59

You will need to refer to the following documents when completing your application.

Job Description
'step into englands story