Visitor Assistant - Historic Property Steward

Title
Visitor Assistant - Historic Property Steward
Location
Pendennis Castle, Falmouth, Cornwall, TR11 4LP
Salary
£7.84 perhour/ minimum 14 hours per week/ April-October/weekend and Bank holiday working essential
Job type
Permanent
Ref
10078

Would you like to use your passion for delivering high quality visitor experiences and be at the heart of telling English Heritage's story? If so, then join our Historic Properties team at Pendennis Castle and play your part in helping visitors experience more of England's captivating past and preserve it for generations to come.

This is a unique opportunity for you to work at Pendennis Castle, the impressive fortress which has defended Cornwall's coastline since Tudor times.

Providing a warm welcome to a diverse range of visitors to this historic site, you will be ensuring they have relevant information for their visit and about the wider local environment. No two days are the same and keeping the site looking its best is essential to ensuring our visitors leave having had a great experience.

We're looking for people who are committed to providing the very highest levels of customer service and enjoy being a part of a busy team with constantly changing priorities. As a confident communicator, you will be comfortable building rapport with customers and using your skills in sales to provide exceptional service at all times.

By joining us you'll enjoy the rewards of a great team environment and an inspiring location, helping to make our site a wonderful place to visit and work. You'll also be joining our charity which through our 400 historic monuments, buildings and sites, brings the story of England to life for over 10 million visitors each year.

You'll find it's a workplace like no other - taking you behind the scenes of these extraordinary sites and supporting you to share your ideas, inspire others and make a difference.

Closing date: 28/01/2018 23:59:59

You will need to refer to the following documents when completing your application.

Job Description
'step into englands story