Access at Pendennis Castle

Access information for the site is listed below. For more information, or if you have particular access needs, please contact us before you visit. Please note that some facilities may require booking in advance.

If you are a disabled visitor we offer the option to bring a companion or carer in for free to help you get more out of your visit.

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Mobility/Older Visitors

Wheelchair loan Yes
Mobility Scooter loan No
Site Folders No
Accessible Toilets Yes
Adult changing area No
Handrails No
Easy-use cutlery No
Assistance Dogs Welcome Yes
Wheelchair Access

Wheelchair access - to ground floor of barracks, discovery centre and grounds only. Access to keep has steps and spiral staircases.

Entrance/Set Down
Disabled visitors may be set down at the Keep entrance.
Disabled Parking
In Castle Precinct (signposted against the one-way flow on Castle Drive).
Onsite Transport
No
Stairs
Spiral staircase for access to upper floor.
Lift Access
No
Seating and rest points
Benches provided around the site in summer months (April - October).
Pathways: Surface and Gradients
Access to castle via impacted gravel path, with some historic cobbling. Grounds include grassed and tarmac areas. Some steep areas. Some drops in places. Access to upper floor via spiral staircase.
Dog Bowl and Toileting
Dog bowls are available.

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Blind/Visually Impaired

Braille Guides Yes
Braille Signage No
Handrails No
Accessible Toilets Yes
Torches Yes
Assistance Dogs Welcome Yes
Sensory Experiences
The site virtual tour is located in the Royal Artillery Barracks has English subtitles.
Audio Tours
No
Site Tours
Free guided tours for EH members. Family Ghost Tours also available.
Handling Objects
Tactile exhibits in the Discovery Centre. The Barrack Block has family-orientated hands on displays about the site.
Tactile Models
Tactile exhibits in the Discovery Centre. The Barrack Block has family-orientated hands on displays about the site.
Areas of Low Lighting
The recreated Tudor Gun Room.
Colour contrasts
No
Large Print
Braille and large print handouts available.
Dog Bowl and Toileting
Dog bowls are available.

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Deaf/Hard of Hearing

Vibrating fire alarms No
Tour transcripts Yes
Film subtitles Yes
BSL Tours No
Assistance Dogs Welcome Yes
Induction Loops
Induction loops are fitted at the reception, shop and tearoom till points.
Audio installation transcripts
No
Dog Bowl and Toileting
Dog bowls are available.

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Learning Difficulties

Accessible Toilets Yes
Adult changing area No
Easy-use cutlery No
Basic language audio tours
No information available
Easy Read Material
Braille and large print handouts available.
Large print Material
Braille and large print handouts available.
Dyslexia Friendly Material
No
Sensory Experiences
The site virtual tour is located in the Royal Artillery Barracks has English subtitles.
Handling Objects
Tactile exhibits in the Discovery Centre. The Barrack Block has family-orientated hands on displays about the site.

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Culinary/Dietary

Easy-use cutlery No
Bottle/food Warming Yes
Child Size Portions No
Highchairs Yes
Special Diets
No

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Health and Safety

Deep Water
Yes
Trip Hazard
Some hazardous areas.
Sheer Drop
In some places.
Slip Hazard
Beware on grassed and stone areas when wet.
Steep Slope
There are steep and sheer drops from the castle walls and ramparts.
Steep Stairs
Two steep steps at the ticket point, tickets also available in shop. Spiral staircase for access to upper floor.
Uneven Ground
There are steep and sheer drops from the castle walls and ramparts.

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Contact

Site Telephone
01326 316594
Regional Office
0117 9750 700
Customer Services
0870 333 1181
Tourist Information
0905 3254534 - calls cost 31p from a landline.
Address
Castle Close, Falmouth, Cornwall - TR11 4LP
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