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Access at Wellington Arch

Access information for the site is listed below. For more information, or if you have particular access needs, please contact us before you visit. Please note that some facilities may require booking in advance.

If you are a disabled visitor we offer the option to bring a companion or carer in for free to help you get more out of your visit.

Mobility/Older Visitors

Wheelchair loan No
Mobility Scooter loan No
Site Folders No
Accessible Toilets No
Adult changing area No
Handrails Yes
Easy-use cutlery No
Assistance Dogs Welcome Yes
Wheelchair Access
The Arch is fully accessible.
Entrance/Set Down
Visitors can be set down outside the entrance of the site (on a drop off basis only). Pre-booking is not required for drop off/pick up only.
Disabled Parking
The forecourt of Apsley House is a five minute walk from Wellington Arch.
Onsite Transport
No
Stairs
The spiral staircase consists of 65 steps.  A lift is available if required.
Lift Access
There is a lift from the ground floor leading to all other floors which is large enough to accommodate a mobility scooter. There is also a disabled access lift leading from the third floor to the viewing balconies. This can accommodate a mobility scooter.
Seating and rest points
There are a small number of chairs located on the third and fourth floors.
Pathways: Surface and Gradients
No information available
Dog Bowl and Toileting
No information available

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Blind/Visually Impaired

Braille Guides No
Braille Signage No
Handrails Yes
Accessible Toilets No
Torches No
Assistance Dogs Welcome Yes
Sensory Experiences
No information available
Audio Tours
No
Site Tours
No information available
Handling Objects
No
Tactile Models
No information available
Areas of Low Lighting
No
Colour contrasts
No
Large Print
No
Dog Bowl and Toileting
No information available

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Deaf/Hard of Hearing

Vibrating fire alarms No
Tour transcripts No
Film subtitles No
BSL Tours No
Assistance Dogs Welcome Yes
Induction Loops
No
Audio installation transcripts
No
Dog Bowl and Toileting
No information available

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Learning Difficulties

Accessible Toilets No
Adult changing area No
Easy-use cutlery No
Basic language audio tours
No information available
Easy Read Material
No
Large print Material
No information available
Dyslexia Friendly Material
No
Sensory Experiences
No information available
Handling Objects
No

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Culinary/Dietary

Easy-use cutlery No
Bottle/food Warming No
Child Size Portions No
Highchairs No
Special Diets
No information available

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Health and Safety

Deep Water
No information available
Trip Hazard
Visitors should take care when climbing the spiral staircase.
Sheer Drop
No information available
Slip Hazard
No information available
Steep Slope
No information available
Steep Stairs
No information available
Beware of Traffic
Visitors should look out for cyclists passing through the centre of the site.
Uneven Ground
No information available

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Contact

Site Telephone
020 7930 2726
Customer Services
0870 333 1181
Address
Apsley Way, Hyde Park Corner, London - W1J 7JZ
View Location Map