Access at Richmond Castle

Access information for the site is listed below. For more information, or if you have particular access needs, please contact us before you visit. Please note that some facilities may require booking in advance.

Mobility/Older Visitors
Wheelchair Loan
Yes
Mobility Scooter Loan
No
Site Folders
No
Accessible Toilets
Yes
Adult Changing Area
No
Handrails
Yes
Easy-use Cutlery
No
Assistance Dogs Welcome
Yes
Wheelchair Access
Access to main parts of the Castle and main Ward over mown grass; some gravel around base of keep. Access to Keep and Cockpit by original steps only.
Entrance/Set Down
Walk from market place to site is over cobbles there is some disabled parking in the market place (2 hours free) or all day (Nuns Close pay-and-display).
Disabled Parking
Limited amount of parking for disabled visitors with Blue Badge permits is available on site. Please call us and book in advance so that we can open the gates for you. The Market Place also has 2 hours free parking for Blue Badge holders.
Onsite Transport
No
Stairs
Stairs in visitor centre (stair lift available). Many steep, uneven spiral steps up to the Keep.
Lift Access
Stair lift to first floor visitor centre and exhibition.
Seating and Rest Points
Benches around site perimeter and in garden. Chairs upstairs in exhibition.
Pathways: Surface and Gradients
Paths a mix of modern stone block, gravel and grass.
Dog Bowl and Toileting
Dog bowl by entrance.
Blind/Visually Impaired
Braille Guides
No
Braille Signage
No
Handrails
Yes
Accessible Toilets
Yes
Torches
No
Assistance Dogs Welcome
Yes
Sensory Experiences
Lots of flowers and plants the garden to smell, hear the sounds of the birds.
Audio Tours
No
Site Tours
No
Handling Objects
No
Tactile Models
Models of the site in the exhibition can be felt.
Areas of Low Lighting
The Keep lit by artificial light but the rest of site is open to the sky.
Colour Contrasts
No
Large Print
No
Dog Bowl and Toileting
Dog bowl by entrance.
Deaf/Hard of Hearing
Vibrating Fire Alarms
No
Tour Transcripts
No
Film Subtitles
No
BSL Tours
No
Assistance Dogs Welcome
Yes
Induction Loops
One portable induction loop in shop area.
Audio Installation Transcripts
No
Dog Bowl and Toileting
Dog bowl by entrance.
Learning Difficulties
Accessible Toilets
Yes
Adult Changing Area
No
Easy-use Cutlery
No
Basic language Audio Tours
No Information Available
Easy Read Material
No
Large Print Material
No
Dyslexia Friendly Material
No
Sensory Experiences
Lots of flowers and plants the garden to smell, hear the sounds of the birds.
Handling Objects
No
Culinary/Dietary
Easy-use Cutlery
No
Bottle/Food Warming
No
Child Size Portions
No
Highchairs
No
Special Diets
No Information Available
Health and Safety
Deep Water
Two wells, both coved over by mesh.
Trip Hazard
Rough grass, low ruined walls in places, and rabbit holes. Uneven historic stairs.
Sheer Drop
Large drop overlooking river (clearly sign posted).
Slip Hazard
Cobbles can be slippery due to moss, especially when wet.
Steep Slope
There are a few slopes around the edges of the site.
Steep Stairs
One steep spiral staircase in Keep. Can be avoided by going up the Gatehouse first.
Beware of Traffic
Cars and work vans on site, but these are not allowed on main site whilst it is open to visitors.
Uneven Ground
Cobbled surface in the garden. Low ruined walls in places.

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Richmond Castle

Address
Tower Street, Richmond DL10 4QW
Telephone
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