Access

Book ahead and save 15%

You can book online until 8.45am on the day of your visit. You can still buy a ticket when you arrive, but you won’t get the discount.

Tickets are valid all day, so you can arrive at any time and stay for as long as you like within our opening hours.

Tickets are free for members. You can still book online if you’d like – just remember to bring your English Heritage membership card.

You can join as a member online or during your visit.

We can’t wait to see you at Richmond Castle soon.

Book online save 15%

Mobility / Older Visitors

Accessible Toilets

Adult Changing Area

Handrails

Easy-use Cutlery

Assistance Dogs Welcome

Wheelchair Loan

Site Folders

Dog Bowl and Toileting

Dog bowl by entrance.

Wheelchair Access

Access to main parts of the Castle and main Ward over mown grass; some gravel around base of keep. Access to Keep and Cockpit by original steps only.

Entrance / Set Down

Walk from market place to site is over cobbles there is some disabled parking in the market place (2 hours free) or all day (Nuns Close pay-and-display).

Disabled Parking

Limited amount of parking for disabled visitors with Blue Badge permits is available on site. Please call us and book in advance so that we can open the gates for you. The Market Place also has 2 hours free parking for Blue Badge holders.

OnSite Transport

Stairs

Stairs in visitor centre (stair lift available). Many steep, uneven spiral steps up to the Keep.

Lift Access

Stair lift to first floor visitor centre and exhibition.

Seating And Restpoints

Benches around site perimeter and in garden. Chairs upstairs in exhibition.

Blind / Visually Impaired

Accessible Toilets

Handrails

Assistance Dogs Welcome

Braille Guides

Braille Signage

Torches

Sensory Experiences

Lots of flowers and plants the garden to smell, hear the sounds of the birds.

Dog Bowl and Toileting

Dog bowl by entrance.

Handling Objects

Audio Tours

Site Tours

Tactile Models

Models of the site in the exhibition can be felt.

Areas Of Low Lighting

The Keep lit by artificial light but the rest of site is open to the sky.

Colour Contrasts

Large Print

Deaf / Hard of Hearing

Assistance Dogs Welcome

Vibrating Fire Alarms

Tour Transcripts

Film Subtitles

BSL Tours

Audio Installation Transcripts

Dog Bowl and Toileting

Dog bowl by entrance.

Induction Loops

One portable induction loop in shop area.

Learning Difficulties

Accessible Toilets

Adult Changing Area

Easy-use Cutlery

Sensory Experiences

Lots of flowers and plants the garden to smell, hear the sounds of the birds.

Handling Objects

Easy Read Material

Large Print Material

Culinary / Dietary

Easy-use Cutlery

Bottle / Food Warming

High Chairs

Health And Safety

Deep Water

Two wells, both coved over by mesh.

Trip Hazard

Rough grass, low ruined walls in places, and rabbit holes. Uneven historic stairs.

Sheer Drop

Large drop overlooking river (clearly sign posted).

Slip Hazard

Cobbles can be slippery due to moss, especially when wet.

Steep Slope

There are a few slopes around the edges of the site.

Steep Stairs

One steep spiral staircase in Keep. Can be avoided by going up the Gatehouse first.

Beware Of Traffic

Cars and work vans on site, but these are not allowed on main site whilst it is open to visitors.

Uneven Ground

Cobbled surface in the garden. Low ruined walls in places.