Wellington Arch Access
Access information for the site is listed below. For more information, or if you have particular access needs, please contact us before you visit. Please note that some facilities may require booking in advance.
Please note - On Friday 15th April the lift will be out of service between 11am - 1pm. Between these times visitors will need to use the stairs to go up the exhibition galleries.
Wheelchair LoanMobility Scooter LoanSite FoldersAccessible ToiletsAdult Changing AreaHandrailsEasy-use CutleryAssistance Dogs WelcomeWheelchair AccessThe Arch is fully accessible.Entrance/Set DownVisitors can be set down outside the entrance of Apsley House just a five-minute walk from Wellington Arch (on a drop off basis only). Pre-booking is not required for drop off/pick up only.Disabled ParkingThe forecourt of Apsley House is a five-minute walk from Wellington Arch.Onsite TransportNoStairsThe spiral staircase consists of 65 steps. A lift is available if required.Lift AccessThere is a lift from the ground floor leading to all other floors which is large enough to accommodate a mobility scooter. There is also a disabled access lift leading from the third floor to the viewing balconies. This can accommodate a mobility scooter.Seating and Rest PointsThere are a small number of chairs located on the third and fourth floors.Pathways: Surface and GradientsNo Information AvailableDog Bowl and ToiletingNo Information Available
Braille GuidesBraille SignageHandrailsAccessible ToiletsTorchesAssistance Dogs WelcomeSensory ExperiencesNo Information AvailableAudio ToursNoSite ToursNo Information AvailableHandling ObjectsNoTactile ModelsNo Information AvailableAreas of Low LightingNoColour ContrastsNoLarge PrintNoDog Bowl and ToiletingNo Information Available
Deaf/Hard of Hearing
Vibrating Fire AlarmsTour TranscriptsFilm SubtitlesBSL ToursAssistance Dogs WelcomeInduction LoopsNoAudio Installation TranscriptsNoDog Bowl and ToiletingNo Information Available
Accessible ToiletsAdult Changing AreaEasy-use CutleryBasic language Audio ToursNo Information AvailableEasy Read MaterialNoLarge Print MaterialNo Information AvailableDyslexia Friendly MaterialNoSensory ExperiencesNo Information AvailableHandling ObjectsNo
Easy-use CutleryBottle/Food WarmingChild Size PortionsHighchairsSpecial DietsNo Information Available
Health and Safety
Deep WaterNoneTrip HazardVisitors should take care when climbing the spiral staircase.Sheer DropClimbing on the balconies is prohibited. 5 storey drop either side.Slip HazardBalconies are slippery when wet - these may close in heavy rain.Steep SlopeNoneSteep Stairs64 steep and narrow steps from the shop to the 3rd floor. We recommend visitors use the lift.Beware of TrafficVisitors should look out for cyclists passing through the centre of the site.Uneven GroundDue to the historic nature of this building there are some uneven surfaces throughout