Access information for the site is listed below. For more information, or if you have particular access needs, please contact us before you visit. Please note that some facilities may require booking in advance.
You don’t need to book your visit in advance, but you will always get the best price and guaranteed entry by booking online ahead of your visit. The prices shown here include a discount. The admission price will be higher if you choose to pay on the day you visit.
You can book your advance ticket online up to 8.45am on the day you want to visit.
Your booking is for the site/event only and does not guarantee a car parking space, which may carry an additional charge.
You can arrive anytime from the time slot you book, and stay as long as you like.
If you are a Member and wish to book, your ticket will still be free. Please remember to bring your English Heritage membership card with you. Members are able to book tickets for those included in the membership only. Any additional bookings made will be chargeable on site.
Some of our sites can get very busy, especially on Bank Holidays. Our busiest times are between 11am and 2pm, so if you prefer to visit at a quieter time you may wish to visit outside of these hours.
Please remember to bring your booking confirmation with you when you visit.
You can currently book for visits up to 31 March 2022.
Mobility / Older Visitors
Accessible ToiletsAdult Changing AreaHandrailsEasy-use CutleryAssistance Dogs WelcomeWheelchair LoanSite FoldersDog Bowl and ToiletingWater bowls are available for dogs, however the site does not offer toileting facilities (bins).Wheelchair AccessThere is disabled access to the grounds and ground floor of the castle only. Wheelchair users will find one grass ramp leading from the rear of castle to the courtyard.Entrance / Set DownDisabled visitors may be set down at the site entrance, which is located 2 meters from the shop. This does not need to be pre-arranged.Disabled ParkingThere are two disabled bays in the car park, both of which are located around 20 metres from the main gates.OnSite TransportNoStairsThere are 93 steps leading up to the top of the tower.Lift AccessNoSeating And RestpointsThere are two picnic tables adjacent to the shop and four benches situated within the grounds.Pathways Surface And GradientsWithin the grounds, visitors will find bonded gravel pathways.
Blind / Visually Impaired
Accessible ToiletsHandrailsAssistance Dogs WelcomeBraille GuidesBraille SignageTorchesSensory ExperiencesVisitors can enjoy the sound of bird song within grounds.Dog Bowl and ToiletingWater bowls are available for dogs, however the site does not offer toileting facilities (bins).Handling ObjectsNoAudio ToursYesSite ToursNoTactile ModelsNoColour ContrastsAll areas of the castle may prove difficult to negotiate for visitors who find visual contrast challenging.Large PrintNo
Deaf / Hard of Hearing
Assistance Dogs WelcomeVibrating Fire AlarmsTour TranscriptsFilm SubtitlesBSL ToursAudio Installation TranscriptsDog Bowl and ToiletingWater bowls are available for dogs, however the site does not offer toileting facilities (bins).Induction LoopsThere is one induction loop available on the site.
Accessible ToiletsAdult Changing AreaEasy-use CutlerySensory ExperiencesVisitors can enjoy the sound of bird song within grounds.Handling ObjectsNoEasy Read MaterialNoLarge Print MaterialNo
Culinary / Dietary
Easy-use CutleryBottle / Food WarmingHigh ChairsSpecial DietsN/A
Health And Safety
Deep WaterThe water on site is not suitable for drinking. There is also a large lake situated just outside of the castle grounds (not managed by English Heritage).Trip HazardThere are many trip hazards across the site. Visitors are advised to stay alert whilst walking as there is no signage in place to indicate areas of risk.Sheer DropThere are sheer drops of approximately 4 meters on the castle's curtain walls.Slip HazardThere are some slip hazards to be aware of across the site (signage is in place to warn of these).Steep SlopeThere are some slopes to be aware of across the site.Steep StairsThere are spiral staircases throughout the castle, many with narrow access.Uneven GroundThere are some areas of uneven ground to be aware of across the site (signage is in place to warn of these).