Access information for the site is listed below. For more information, or if you have particular access needs, please contact us before you visit. Please note that some facilities may require booking in advance.
You don’t need to book your visit in advance, but you will always get the best price and guaranteed entry by booking online ahead of your visit. The prices shown here include an online discount. The admission price will be higher if you choose to pay on the day you visit.
You can book your advance ticket online up to 8.45am on the day you want to visit. Then, subject to availability, there will be walk up tickets available.
You are booking a day ticket and can arrive at any time within our opening hours, and stay for as long as you like.
Some of our sites can get very busy, especially on Bank Holidays. Our busiest times are between 11am and 2pm, so if you prefer to visit at a quieter time you may wish to visit outside of these hours.
Your booking is for the site/event only and does not guarantee a car parking space, which may carry an additional charge.
If you are a Member and wish to book, your ticket will still be free. Please remember to bring your English Heritage membership card with you. Members are able to book tickets for those included in the membership only. Any additional bookings made will be chargeable on site.
Mobility / Older Visitors
Accessible ToiletsAdult Changing AreaHandrailsEasy-use CutleryAssistance Dogs WelcomeWheelchair LoanSite FoldersDog Bowl and ToiletingNoWheelchair AccessThe site is wheelchair accessible (all surfaces are grassed).Entrance / Set DownVisitors with limited mobility can be set down by the castle shop - please call in advance to make arrangements.Disabled ParkingThere are no separate, allocated disabled parking spaces.OnSite TransportNoStairsThere are roughly 10 to 15 steps leading into the barbican.Lift AccessNoSeating And RestpointsThere are a number of benches located around the parameter of the inner castle.Pathways Surface And GradientsAll pathways are gravel. There are also a number of undulating grassed areas.
Blind / Visually Impaired
Accessible ToiletsHandrailsAssistance Dogs WelcomeBraille GuidesBraille SignageTorchesSensory ExperiencesSensory experiences include the sound of birdsong.Dog Bowl and ToiletingNoHandling ObjectsNoAudio ToursNoSite ToursNoTactile ModelsNoAreas Of Low LightingNoColour ContrastsNoLarge PrintNo
Deaf / Hard of Hearing
Assistance Dogs WelcomeVibrating Fire AlarmsTour TranscriptsFilm SubtitlesBSL ToursAudio Installation TranscriptsDog Bowl and ToiletingNoInduction LoopsYes, in the shop.
Accessible ToiletsAdult Changing AreaEasy-use CutlerySensory ExperiencesSensory experiences include the sound of birdsong.Handling ObjectsNoEasy Read MaterialThere are a number of information signs located around the castle.Large Print MaterialNo
Culinary / Dietary
Easy-use CutleryBottle / Food WarmingHigh Chairs
Health And Safety
Trip HazardYes, including a number of low ruined walls.Sheer DropYesSlip HazardYesSteep SlopeYesUneven GroundYes