Disabled access is very limited for those with impaired mobility, as there are no ramps and only one lift in the building. Please be aware that our lift is out of order at present. Visitors are advised to bring a companion.
Apsley House Access
Access information for the site is listed below. For more information, or if you have particular access needs, please contact us before you visit. Please note that some facilities may require booking in advance. Please be aware that our lift is out of order at present.
Wheelchair LoanMobility Scooter LoanSite FoldersAccessible ToiletsAdult Changing AreaHandrailsEasy-use CutleryAssistance Dogs WelcomeWheelchair AccessEntrance/Set DownPlease call site in advance.Disabled ParkingLimited, free parking is available for disabled visitors. It is essential to book parking in advance. Parking spaces are between 5-15m away from the entrance. Cobbled forecourt with 5 steps to the front door. Please note there is no ramp available.Onsite TransportNo Information AvailableStairsFive steps to the front door. Eight steps down to the lift. There are three steps down to the basement gallery. Please be aware that our lift is out of order at present.Lift AccessPlease be aware that our lift is out of order at present. Lift provides access to the first floor, but there are 8 steps down to the lift itself.Seating and Rest PointsChairs are located in the dining room and the Red Striped Room. Carry stools are available on request.Pathways: Surface and GradientsCobbled stones in forecourt, mosaic tiles in the shop and inner hall. Rest of the house is carpeted.Dog Bowl and ToiletingNo Information Available
Braille GuidesBraille SignageHandrailsAccessible ToiletsTorchesAssistance Dogs WelcomeSensory ExperiencesNo Information AvailableAudio ToursYesSite ToursThe multimedia guide is very descriptive and suitable for visually-impaired visitors.Handling ObjectsNo Information AvailableTactile ModelsNo Information AvailableAreas of Low LightingHouse interior can be quite dark, and some rooms are dimly lit to protect the contents.Colour ContrastsNo Information AvailableLarge PrintNo Information AvailableDog Bowl and ToiletingNo Information Available
Deaf/Hard of Hearing
Vibrating Fire AlarmsTour TranscriptsFilm SubtitlesBSL ToursAssistance Dogs WelcomeInduction LoopsNo Information AvailableAudio Installation TranscriptsNoDog Bowl and ToiletingNo Information Available
Accessible ToiletsAdult Changing AreaEasy-use CutleryBasic language Audio ToursMultimedia guide available in English, German, Spanish and BSL.Easy Read MaterialNo Information AvailableLarge Print MaterialNo Information AvailableDyslexia Friendly MaterialNo Information AvailableSensory ExperiencesNo Information AvailableHandling ObjectsNo Information Available
Easy-use CutleryBottle/Food WarmingChild Size PortionsHighchairsSpecial DietsNo Information Available
Health and Safety
Deep WaterNoneTrip HazardUneven surfaces and change of surface throughoutSheer DropNoneSlip HazardCobbled stones in forecourt, mosaic tiles in the shop and inner hall.Steep SlopeNoneSteep Stairs2 staircases of standard inclineBeware of TrafficVisitors have to cross very busy roads to reach the site.Uneven GroundSome undulating surfaces within the property; cobbles in forecourt