Dover Castle Access

Access information for the site is listed below. For more information, or if you have particular access needs, please contact us before you visit. Please note that some facilities may require booking in advance.

Mobility/Older Visitors
Wheelchair Loan
Yes
Mobility Scooter Loan
Yes
Site Folders
No
Accessible Toilets
Yes
Adult Changing Area
No
Handrails
Yes
Easy-use Cutlery
No
Assistance Dogs Welcome
Yes
Wheelchair Access
Wheelchair access is available within the grounds; Arthur's Hall; Stone Hut; Princess of Wales’s Royal Regiment and Queen’s Regiment Museum; WWI Gun Emplacement. Great Tower has access to ground floor only. Access to church is by arrangement only. Note that Pharos has access over gravel path.

   

Entrance/Set Down
A range of set down points are available around the site.
Disabled Parking
Blue Badge Holders' car park (near to Great Tower) pay at Canon's Gate pay box. Land train connection to other parts of the site. On event days, you will be directed to park at other locations on site, no parking near Great Tower.
Onsite Transport
Yes, land train available. The land train (with wheelchair lift) stops outside the upper car park, Blue Badge Holders car park, Medieval Tunnels and the NAAFI Restaurant.
Stairs
Great Tower: upper floors up steep flights of narrow steps.
Lift Access
Only in the Secret Tunnels. There is no lift access in the Medieval part of the castle.
Seating and Rest Points
There are several benches and places to rest dotted around the site.
Pathways: Surface and Gradients
Extensive grounds mainly accessible on tarmac paths, however, there are some very steep slopes. Gravel, tarmac and cobble some steep and sloped.
Dog Bowl and Toileting
Dog bowls are provided outside the Naafi Restaurant, the Visitor Admission Building, the Tunnels shop, and the Great Tower Café
Blind/Visually Impaired
Braille Guides
No
Braille Signage
No
Handrails
Yes
Accessible Toilets
Yes
Torches
No
Assistance Dogs Welcome
Yes
Sensory Experiences
No
Audio Tours
No
Site Tours
There are several guided tours available to the Underground Hospital and Operation Dynamo. Please consult staff on arrival about suitability, especially at peak times, as numbers limited. Virtual tour of Great Tower in Arthur's Hall.
Handling Objects
Objects in Great Tower can be handled.
Tactile Models
Tactile model of Great Tower located in Arthur's Hall.
Areas of Low Lighting
Some darkened areas in the Great Tower, and also in the tunnels.
Colour Contrasts
No Information Available
Large Print
No
Dog Bowl and Toileting
Dog bowls are provided outside the Naafi Restaurant, the Visitor Admission Building, the Tunnels shop, and the Great Tower Café
Deaf/Hard of Hearing
Vibrating Fire Alarms
No
Tour Transcripts
No
Film Subtitles
Yes
BSL Tours
No
Assistance Dogs Welcome
Yes
Induction Loops
Available within the Admissions Building.
Audio Installation Transcripts
No
Dog Bowl and Toileting
Dog bowls are provided outside the Naafi Restaurant, the Visitor Admission Building, the Tunnels shop, and the Great Tower Café
Learning Difficulties
Accessible Toilets
Yes
Adult Changing Area
No
Easy-use Cutlery
No
Basic language Audio Tours
No
Easy Read Material
No
Large Print Material
No
Dyslexia Friendly Material
No
Sensory Experiences
No
Handling Objects
Objects in Great Tower can be handled.
Culinary/Dietary
Easy-use Cutlery
No
Bottle/Food Warming
Yes
Child Size Portions
Yes
Highchairs
Yes
Special Diets
A range of gluten and dairy free foods are available.
Health and Safety
Deep Water
No
Trip Hazard
Some historic surfaces are uneven, stone staircases may not always have steps of even height.
Sheer Drop
Sheer drops can all be safely avoided by keeping in public areas and not crossing railings or barriers.
Slip Hazard
Grassed banks slippery when wet. Care should be taken in wet weather on any steep pathways around the site.
Steep Slope
Yes - the site has some steep slopes and undulating grass elsewhere across the site. Secret Wartime Tunnels: very steep slope (partial handrail) at beginning and to exit tour. Steep slope with handrail into Medieval Tunnels.
Steep Stairs
Great Tower: upper floors up steep spiral flights of steps. Access to WWI Fire Command Post up steep steps. Steep stairs on exit from Underground Hospital, but with option to use alternative lift.
Beware of Traffic
Yes - land train.
Uneven Ground
Yes

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Dover Castle

Address
Castle Hill, Dover, Kent, CT16 1HU
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