Marble Hill House Access

Access information for the site is listed below. For more information, or if you have particular access needs, please contact us before you visit. Please note that some facilities may require booking in advance.

Mobility/Older Visitors
Wheelchair Loan
No
Mobility Scooter Loan
No
Site Folders
No
Accessible Toilets
Yes
Adult Changing Area
No
Handrails
Yes
Easy-use Cutlery
No
Assistance Dogs Welcome
Yes
Wheelchair Access
Wheelchairs access in the house is restricted to the ground floor. North front door with ramp opened for wheelchair users (please ask at ticket office entrance). Two steps at ticket office. Large print transcript of inaccessible floors is available. Introductory film with subtitles available on ground floor.
Entrance/Set Down
Set down directly outside the house is permitted for mobility impaired visitors. Please inform the house before arrival.
Disabled Parking
Blue badge holders are permitted to park in front of the house.
Onsite Transport
No
Stairs
Two steps at ticket office. Staircase to first floor; assistance may be required.
Lift Access
No
Seating and Rest Points
There are a large number of memorial benches are located around the park for people to rest. Several chairs provided inside the house itself.
Pathways: Surface and Gradients
Main driveway is concrete and flat. Slight gradient on lawn to the rear of the house. The upper floors are highly polished – assistance dogs may find them slippery. 66 acres of level ground, nearly all accessible on tarmac path or fairly smooth grass.
Dog Bowl and Toileting
Dogs can get water from the Coach House Café.
Blind/Visually Impaired
Braille Guides
No
Braille Signage
No
Handrails
Yes
Accessible Toilets
Yes
Torches
No
Assistance Dogs Welcome
Yes
Sensory Experiences
The gardens give a sensory experience with smells and sounds from the flora and fauna.
Audio Tours
No
Site Tours
No Information Available
Handling Objects
Visitors with disabilities can touch certain objects such as stone, fireplaces etc.
Tactile Models
No
Areas of Low Lighting
Gardens open at dawn and close at dusk.
Colour Contrasts
No
Large Print
No
Dog Bowl and Toileting
Dogs can get water from the Coach House Café.
Deaf/Hard of Hearing
Vibrating Fire Alarms
No
Tour Transcripts
No
Film Subtitles
No
BSL Tours
No
Assistance Dogs Welcome
Yes
Induction Loops
No
Audio Installation Transcripts
No
Dog Bowl and Toileting
Dogs can get water from the Coach House Café.
Learning Difficulties
Accessible Toilets
Yes
Adult Changing Area
No
Easy-use Cutlery
No
Basic language Audio Tours
No Information Available
Easy Read Material
No
Large Print Material
No
Dyslexia Friendly Material
No
Sensory Experiences
The gardens give a sensory experience with smells and sounds from the flora and fauna.
Handling Objects
Visitors with disabilities can touch certain objects such as stone, fireplaces etc.
Culinary/Dietary
Easy-use Cutlery
No
Bottle/Food Warming
No
Child Size Portions
Yes
Highchairs
Yes
Special Diets
Vegetarian meal options are available.
Health and Safety
Deep Water
No Information Available
Trip Hazard
No Information Available
Sheer Drop
No Information Available
Slip Hazard
Some areas of the grounds may be muddy.
Steep Slope
No Information Available
Steep Stairs
No Information Available
Beware of Traffic
Some traffic present on site (residents and gardeners/contractors vehicles).
Uneven Ground
The area next to the café has a shallow slope.

Need Help?

Call Us

Marble Hill House

Address
Richmond Road, Twickenham, London, TW1 2NL
Telephone
'step into englands story