Osborne Access

Access information for the site is listed below. For more information, or if you have particular access needs, please contact us before you visit. Please note that some facilities may require booking in advance.

Mobility/Older Visitors
Wheelchair Loan
Yes
Mobility Scooter Loan
No
Site Folders
No
Accessible Toilets
Yes
Adult Changing Area
Yes
Handrails
Yes
Easy-use Cutlery
No
Assistance Dogs Welcome
Yes
Wheelchair Access
 

Queen Victoria's Private Apartments are accessible via a lift to the first floor. Whilst we endeavour to provide this service whenever the house is open, there may be occasions when wheelchair access to the first floor is not available.

The Nursery is not accessible to wheelchairs.

Adapted minibus available to take wheelchair users to Swiss Cottage and Queen Victoria's beach.

Swiss Cottage and Museum is accessible to wheelchair users with the exception of the upstairs of Swiss Cottage.

Gardens and Grounds: accessible using tarmac and impacted gravel paths. The Walled Garden and Swiss Cottage Garden are heavily gravelled and may be difficult for wheelchair users.  The Rhododendron Walk is suitable for robust wheelchairs only. 

Queen Victoria's Beach paths, cafe, Queen Victoria's Bathing Machine and Alcove are all accessible, however there are two steps up to the beach boardwalk. The beach itself is not accessible to wheelchair or pushchair users.

Entrance/Set Down
Set down directly outside admissions entrance with minibus/horse and carriage to other parts of the property.
Disabled Parking
12 disabled parking bays located 50 yards from the admissions entrance.
Onsite Transport
Minibus from admissions centre to the Swiss Cottage and Queen Victoria's Beach
Stairs
Stairs to the first floor, but lift usually available. Steps down to the beach, and up to the first floor of Swiss Cottage.
Lift Access
Lift to the first floor in the main house.
Seating and Rest Points
Benches and rest point are available all around the garden grounds. Chairs are available at intervals within the house.
Pathways: Surface and Gradients
Gravel, concrete and tarmac pathways connect all parts of the property. The Walled Garden, Swiss Cottage Garden and Rhododendron Walk are heavily gravelled and may be difficult for wheelchairs.
Dog Bowl and Toileting
No Information Available
Blind/Visually Impaired
Braille Guides
No
Braille Signage
No
Handrails
Yes
Accessible Toilets
Yes
Torches
No
Assistance Dogs Welcome
Yes
Sensory Experiences
Extensive gardens provide a range of sensory experiences. Rhododendron Walk has nature trail with tactile sculptures. Swiss Cottage offers hands-on interpretation.
Audio Tours
No
Site Tours
No Information Available
Handling Objects
Please ask staff on arrival.
Tactile Models
Rhododendron Walk has a nature trail with tactile sculptures. A model of the estate is located near the main entrance.
Areas of Low Lighting
No
Colour Contrasts
No Information Available
Large Print
No
Dog Bowl and Toileting
No Information Available
Deaf/Hard of Hearing
Vibrating Fire Alarms
No
Tour Transcripts
No
Film Subtitles
No
BSL Tours
No
Assistance Dogs Welcome
Yes
Induction Loops
Yes at admission centre.
Audio Installation Transcripts
No
Dog Bowl and Toileting
No Information Available
Learning Difficulties
Accessible Toilets
Yes
Adult Changing Area
Yes
Easy-use Cutlery
No
Basic language Audio Tours
No Information Available
Easy Read Material
No Information Available
Large Print Material
Please ask at admissions staff on arrival.
Dyslexia Friendly Material
No Information Available
Sensory Experiences
Extensive gardens provide a range of sensory experiences. Rhododendron Walk has nature trail with tactile sculptures. Swiss Cottage offers hands-on interpretation.
Handling Objects
Please ask staff on arrival.
Culinary/Dietary
Easy-use Cutlery
No
Bottle/Food Warming
No
Child Size Portions
Yes
Highchairs
Yes
Special Diets
Please call in advance we will try to accommodate.
Health and Safety
Deep Water
The beach, fountains and a reservoir are obvious and signed.
Trip Hazard
No Information Available
Sheer Drop
A platform near the Queen's Alcove has a sheer drop down to the beach.
Slip Hazard
Some areas can be slippery when wet. Staff will post signs.
Steep Slope
No Information Available
Steep Stairs
No Information Available
Beware of Traffic
Be aware of vehicles accessing the adjacent golf club. There are also minibuses operating throughout the grounds.
Uneven Ground
Due to the landscaped nature on the site the grounds are flat or gently undulating. Conditions at the beach varies with the tides.

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Call Us

Osborne

Address
York Avenue, East Cowes, Isle of Wight, PO32 6JX
Telephone
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