Site Manager

Site Manager
Scarborough Castle, Castle Road, Scarborough, North Yorkshire, YO1 1RD
£17,101 - £18,544 (pro rata) / 36 hrs summer ( April - Oct) & 21 hrs Winter ( Nov - March)
Job type

Would you like to use your passion for delivering exceptionally high quality visitor experiences and be at the heart of telling English Heritage's story? If so, then join our Historic Properties team at Scarborough Castle and play your part in helping visitors experience more of England's captivating past and preserve it for generations to come.

Our aim is to create a positive experience at all our sites that inspires visitors, promotes community involvement and provides a healthy financial return to conserve England's heritage for the future.

Reporting to and working with the Property Manager at Whitby Abbey, you will take the lead in running the day to day operation of the site, ensuring results are delivered. You'll be optimising every opportunity to generate income, achieving all site performance targets, including retail, catering and membership through target setting, training and coaching your team in active selling. You'll also be involved in engaging the local community with what's happening on site and the Site Manager is also responsible for health and safety measures and financial assurance as sub accountant to ensure the sites function in a safe and responsible manner.

We're looking for a confident manager with solid operational experience, preferably at a visitor attraction, who is happy to engage with external stakeholders to increase local involvement.

In partnership with colleagues across the Territory, you will help shape the culture of our team, role-modelling our values of collaboration, innovation and empowerment

As well as being a people person, you must be commercially focused, with experience in achieving revenue targets through a number of income streams, whilst controlling costs such as payroll to achieve the bottom line. You will need to deliver exemplary customer service combined with high presentation standards, delivered consistently

By joining us you'll enjoy the rewards of a great team environment and an inspiring location, helping to make our site a wonderful place to visit and work. You'll also be joining our charity which through our 400 historic monuments, buildings and sites, brings the story of England to life for over 10 million visitors each year.

You'll find it's a workplace like no other - taking you behind the scenes of these extraordinary sites and supporting you to share your ideas, inspire others and make a difference.

To apply for this role, in addition to completing the online application form, please also submit your CV with a covering letter stating why you are interested in applying and what knowledge, skills and experience you can bring to this critical role.

Closing date: 25/02/2018 23:59:59

You will need to refer to the following documents when completing your application.

Job Description
'step into englands story