Holiday Cottage Housekeeper

Holiday Cottage Housekeeper
Audley End House, Saffron Walden, Essex, CB11 4JF
£7.99 per hour plus retainer / 6 hours per week, full year / permanent
Job type

Would you like to use your passion for delivering high quality visitor experiences and be at the heart of telling English Heritage's story? If so, then join our team at Audley End House & Gardens and play your part in helping visitors experience more of England's captivating past and preserve it for generations to come.

This is a unique opportunity for you to work at one of England's finest country houses, boasting opulent interiors, working Victorian stables and tranquil gardens designed by 'Capability' Brown.

As housekeeper you will present and maintain our holiday cottage throughout the year and act as a first point of contact for guests during their stay. This will include preparing the property for the guest's arrival, making up beds and hampers/gifts, dealing with laundry and arranging repairs to the cottage. You'll play a vital part in creating a warm and welcoming environment where our visitors can relax and enjoy their stay.

We're looking for people who are committed to providing the very highest levels of customer service. As a confident communicator, you will be comfortable building rapport with customers and using your skills to provide exceptional service at all times.

By joining us you'll enjoy the rewards of a great team environment and an inspiring location, helping to make our site a wonderful place to visit and work. You'll also be joining our charity which through our 400 historic monuments, buildings and sites, brings the story of England to life for over 10 million visitors each year.

You'll find it's a workplace like no other - taking you behind the scenes of these extraordinary sites and supporting you to share your ideas, inspire others and make a difference.

Please note, you will be limited to applying for this role at just one site at a time. If we have several of these roles currently available that you are interested in, only apply for the role at the location that is most suitable for you. If your application is successful at the short listing stage, you will get the opportunity to let us know of any other sites you might be interested in working at.

Closing date: 26/03/2018 23:59:59

You will need to refer to the following documents when completing your application.

Job Description
'step into englands story