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Access at Dover Castle

Access information for the site is listed below. For more information, or if you have particular access needs, please contact us before you visit. Please note that some facilities may require booking in advance.

If you are a disabled visitor we offer the option to bring a companion or carer in for free to help you get more out of your visit.

Mobility/Older Visitors

Wheelchair loan Yes
Mobility Scooter loan Yes
Site Folders No
Accessible Toilets Yes
Adult changing area No
Handrails Yes
Easy-use cutlery No
Assistance Dogs Welcome Yes
Wheelchair Access
 

Wheelchair access is available within the grounds; Arthur's Hall; Stone Hut; Princess of Wales’s Royal Regiment and Queen’s Regiment Museum; Admiral Ramsey’s Memorial. Great Tower has access to ground floor only. Access to church is by arrangement only. Note that Pharos has access over gravel path.

   

Entrance/Set Down
A range of set down points are available around the site.
Disabled Parking
Disabled parking is available adjacent to the Keep with a land train connection to other parts of the site. Blue Badge holders should use Palace Green car park next to the Great Tower and pay at the Canon’s Gate pay box.
Onsite Transport
Yes, land train available. The land train (with wheelchair lift) stops outside the upper car park, Palace Green car park, Medieval Tunnels and the NAAFI Restaurant.
Stairs
Great Tower: upper floors up steep flights of narrow steps.
Lift Access
Only in the Secret Tunnels. There is no lift access in the Medieval part of the castle.
Seating and rest points
There are several benches and places to rest dotted around the site.
Pathways: Surface and Gradients
Extensive grounds mainly accessible on tarmac paths, however, there are some very steep slopes. Gravel, tarmac and cobble some steep and sloped.
Dog Bowl and Toileting
Yes.

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Blind/Visually Impaired

Braille Guides No
Braille Signage No
Handrails Yes
Accessible Toilets Yes
Torches No
Assistance Dogs Welcome Yes
Sensory Experiences
No
Audio Tours
No
Site Tours
There are several guided tours available to the Underground Hospital and Operation Dynamo. Please consult staff on arrival about suitability, especially at peak times, as numbers limited. Virtual tour of Great Tower in Arthur's Hall.
Handling Objects
No
Tactile Models
Tactile model of Great Tower located in Arthur's Hall.
Areas of Low Lighting
Some darkened areas in the Great Tower, and also in some areas of the Secret Wartime Tunnels.
Colour contrasts
No information available
Large Print
No
Dog Bowl and Toileting
Yes.

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Deaf/Hard of Hearing

Vibrating fire alarms No
Tour transcripts No
Film subtitles Yes
BSL Tours No
Assistance Dogs Welcome Yes
Induction Loops
Available within the Admissions Building.
Audio installation transcripts
No
Dog Bowl and Toileting
Yes.

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Learning Difficulties

Accessible Toilets Yes
Adult changing area No
Easy-use cutlery No
Basic language audio tours
No information available
Easy Read Material
No
Large print Material
No
Dyslexia Friendly Material
No
Sensory Experiences
No
Handling Objects
No

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Culinary/Dietary

Easy-use cutlery No
Bottle/food Warming Yes
Child Size Portions Yes
Highchairs Yes
Special Diets
Gluten free cakes.

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Health and Safety

Deep Water
No information available
Trip Hazard
No information available
Sheer Drop
No information available
Slip Hazard
Grassed area slippery when wet.
Steep Slope
Yes - the site has some steep slopes and undulating grass elsewhere across the site. Secret Wartime Tunnels: very steep slope (partial handrail) at beginning and to exit tour.
Steep Stairs
Great Tower: upper floors up steep flights of narrow steps. Access to Admiralty Look-out up steep steps.
Beware of Traffic
Yes - land train.
Uneven Ground
Yes

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Contact

Site Telephone
01304 211 067
Customer Services
0870 333 1181
Address
Castle Hill, Dover, Kent - CT16 1HU
View Location Map