Parking
Large pay and display car park (not managed by English Heritage) 20 metres from entrance. Meters accept coins and cards. Additional parking available in Helmsley market place.
Food and Drink
No cafe on site. Nearest facilities are available in Helmsley town centre.
Picnic Area
You are welcome to bring a picnic to eat in the grounds. There are picnic tables and benches around site, or you can spread your own rug on the grass.
Shop
Visitor Centre sells extensive range of English Heritage gifts and themed souvenirs including a castle themed gifts, maps, books and Yorkshire clothing.
Toilets
Male, female and disabled toilets, and baby changing facilities.
Dogs
Dogs on leads are welcome in the grounds only. Assistance dogs welcome across the site.
Exhibition
Imaginative hands-on exhibition in the ground floor of the Tudor mansion range. Displaying a fascinating array of finds from Civil War cannon balls to early tableware, this exhibition explores the social and domestic, as well as the military, aspects of the fortress.
Gardens
There is plenty of space for children to run around and explore.
Audio Tours
- Audio Tour Availability
- Free audio tours and a virtual tour of less accessible areas.
- Basic Language Audio Tours
- No
Family Friendly
- Baby Changing Facilities
- Baby changing facilities available.
- Bottle/Food Warming
- No
- Children's Cutlery
- No
- Child Sized Portions
- No
- Highchairs
- No
- Play Areas / Adventure Playground
- No
- Pushchairs Allowed
- Yes
- Sling Loan
- No
- Toy/Dressing Up Box
- No
Education
- Family Learning
- Family-friendly range of books and activities, including a large Castle Book.
- Interpretation for Children
- No
Commercial Photography and Filming
English Heritage welcomes all photographers to our sites and we hope you will share your pictures with us on Flickr and Facebook.
We do have some restrictions at certain locations, so if photography is your main reason for visiting, please call the site ahead of your visit to check if any parts of the site are restricted.
If you are interested in using English Heritage sites for commercial photography this must be arranged in advance. Please go to: Sarah Eastel Locations (http://www.film-locations.co.uk) for more information.