Access at Prudhoe Castle

Access information for the site is listed below. For more information, or if you have particular access needs, please contact us before you visit. Please note that some facilities may require booking in advance.

If you are a disabled visitor we offer the option to bring a companion or carer in for free to help you get more out of your visit.

Mobility/Older Visitors

Wheelchair loan
Mobility Scooter loan
Site Folders
Accessible Toilets
Adult changing area
Handrails
Easy-use cutlery
Assistance Dogs Welcome

Wheelchair Access: Ground floor of the house is accessible via ramp. Access to upper floor of manor house and chapel is up steep steps. Grounds accessed on compacted gravel and smooth grass, but manual wheelchair users may wish to bring an assistant. Steep slopes can be avoided. Some small steps.
Entrance/Set Down: Disabled drivers may park within the castle in front of the house. Please call in advance.
Disabled Parking: Two disabled car spaces on site. Please call to reserve. Access is through the Keep at the rear of the building.
Onsite Transport: No
Stairs: Access to upper floor of manor house and chapel is up steep steps.
Lift Access: No
Seating and restpoints: Seats in manor house.
Pathways:Surface and Gradients: Cobble stones, gravel, and grass surfaces. Manual wheelchair users may wish to bring an assistant. Steep slopes can be avoided, some small steps.
Dog Bowl and Toileting: Dog bowl next to entrance door, dog waste bags available please ask a member of staff.

Blind/Visually Impaired

Braille Guides
Braille Signage
Handrails
Accessible Toilets
Torches
Assistance Dogs Welcome

Sensory Experiences: Birdsong
Audio Tours: No
Site Tours: No information available
Handling Objects: No
Tactile Models: No
Areas of Low Lighting: No
Colour contrasts: No.
Large Print: Yes, booklet in exhibition room.
Dog Bowl and Toileting: Dog bowl next to entrance door, dog waste bags available please ask a member of staff.

Deaf/Hard of Hearing

Vibrating fire alarms
Tour transcripts
Film subtitles
BSL Tours
Assistance Dogs Welcome

Induction Loops: Located at the shop
Audio installation transcripts: No
Dog Bowl and Toileting: Dog bowl next to entrance door, dog waste bags available please ask a member of staff.

Learning Difficulties

Accessible Toilets
Adult changing area
Easy-use cutlery

Basic language audio tours: No information available
Easy Read Material: Braille information booklet and large print booklet in exhibition
Large print Material: Yes, booklet in exhibition room.
Dyslexia Friendly Material: No
Sensory Experiences: Birdsong
Handling Objects: No

Culinary/Dietary

Easy-use cutlery
Bottle/food Warming
Child Size Portions
Highchairs

Health and Safety

Deep Water: Mill pond at the entrance.
Trip Hazard: Historic steps; ruined walls; long grass; uneven surfaces eg rabbit holes and cobblestones can be hazardous.
Slip Hazard: Cobblestones and grass may be dangerous when wet.
Steep Slope: Steep slope leading into castle.
Steep Stairs: Access to upper floor of manor house and chapel is up steep steps.
Beware of Traffic: Yes, small amount
Uneven Ground: Yes

Contact

Site Telephone: 01661 833459
Customer Services: 0870 333 1181
Address: Castle View, Prudhoe, Northumberland - NE42 6NA

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