Access at St Augustine's Abbey

Access information for the site is listed below. For more information, or if you have particular access needs, please contact us before you visit. Please note that some facilities may require booking in advance.

If you are a disabled visitor we offer the option to bring a companion or carer in for free to help you get more out of your visit.

Contents of this page

Mobility/Older Visitors

Wheelchair loan No
Mobility Scooter loan No
Site Folders No
Accessible Toilets Yes
Adult changing area No
Handrails No
Easy-use cutlery No
Assistance Dogs Welcome Yes
Wheelchair Access
Most of the site and building is accessible by wheelchair. Manual wheelchair users are advised to bring an assistant, and may need to be able to leave the wheelchair briefly. Please call site if you need further information.
Entrance/Set Down
Visitors can be set down on the pavement next to the entrance. No special arrangements are required.
Disabled Parking
No parking on site, but there are disabled parking spaces on the Longport road opposite.
Onsite Transport
No
Stairs
There are stairs down into the crypt, in the cloister and the Campanile mound. There are no ramps or lift access.
Lift Access
No
Seating and rest points
There are benches/rest points located along the paths on site. There are also seats inside and outside the museum building.
Pathways: Surface and Gradients
The main pathway surfaces are mown grass. The route of the walking and audio tours takes visitors over patches of uneven stone as well as gravel and wooden walkways.
Dog Bowl and Toileting
No

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Blind/Visually Impaired

Braille Guides No
Braille Signage No
Handrails No
Accessible Toilets Yes
Torches No
Assistance Dogs Welcome Yes
Sensory Experiences
In the grounds, during the summer, birds can be heard as well as the bells from the Cathedral. There is also a pleasant fresh, outdoor smell and a peaceful atmosphere across the site.
Audio Tours
Yes
Site Tours
No
Handling Objects
No
Tactile Models
No
Areas of Low Lighting
There are no light issues on site.
Colour contrasts
No information available
Large Print
No
Dog Bowl and Toileting
No

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Deaf/Hard of Hearing

Vibrating fire alarms No
Tour transcripts Yes
Film subtitles No
BSL Tours No
Assistance Dogs Welcome Yes
Induction Loops
Portable induction loops are available for use in conjunction with the audio guides.
Audio installation transcripts
No
Dog Bowl and Toileting
No

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Learning Difficulties

Accessible Toilets Yes
Adult changing area No
Easy-use cutlery No
Basic language audio tours
No information available
Easy Read Material
No
Large print Material
No
Dyslexia Friendly Material
No
Sensory Experiences
In the grounds, during the summer, birds can be heard as well as the bells from the Cathedral. There is also a pleasant fresh, outdoor smell and a peaceful atmosphere across the site.
Handling Objects
No

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Culinary/Dietary

Easy-use cutlery No
Bottle/food Warming No
Child Size Portions No
Highchairs No

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Health and Safety

Trip Hazard
Low ruined walls and hidden stonework, as well as uneven grass surfaces.
Sheer Drop
There are sheer drops on site which are not signposted.
Slip Hazard
Grassed areas and wooden stairs down to the crypt can be slippery when wet.
Steep Slope
There are several slopes on site which are not signposted and some paths run across gradients.
Uneven Ground
The ground of the site is very uneven in places.

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Contact

Site Telephone
01227 767 345
Customer Services
0870 333 1181
Tourist Information
Canterbury 01227 378 100
Address
Longport, Canterbury, Kent - CT1 1PF
View Location Map