Heritage is for everybody, and we are here for heritage.

Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings.

That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.

We are looking for a Senior Business Change Manager to join our team. The role is full time and for a fixed term of 10 months, with the potential for a permanent position after the initial fixed term.

By working closely with stakeholders from across the Charity, you will help to plan and deliver projects that will bring about positive change for English Heritage. You will help ensure that changes are successfully adopted. You will be embedded in change projects working closely with Project and Programme Managers, leading the Business Change Work Stream and taking responsibility for overall change management project progress.

Where you'll be working

We support flexible working and will agree how you will balance office and home working to suit you best. Due to the nature of the role, occasional travel will be required to our sites or offices.

The Benefits

- Salary from £56,111 , depending on skills, experience and location

- 25 days' holiday plus bank holidays, pro rata, rising to 28 days after 3 years

- Matched pension contributions up to 10%

- Flexible hours

- The opportunity to progress your career within the heritage sector

- Apprenticeship opportunities

- Subscriptions to professional bodies

- Free access to all English Heritage sites for you and up to six friends and family members

- 25% discount in our shops and cafes

- Enhanced maternity, paternity or shared parental leave

- Options to buy additional leave

- An inclusive working atmosphere everybody is supported from all backgrounds, religions and with different needs

- Opportunities to go to some of our great live music and history events

As a Senior Change Manager, you will lead the change initiatives for a range of projects and align to the business strategy.

You will prepare and implement change plans on agreed projects and programmes - initially, you'll focus on our large EPoS Replacement Programme (which is introducing new ticketing, EPoS and Stock and Sales systems), as well as the rollout of Windows 11;

To be considered as a Senior Business Change Manager, you'll need:

- A track record that demonstrates experience of successfully managing change projects in a major and diverse organisation.

- An ability to effectively design, gain alignment and successfully execute significant change initiatives from project start to finish.

- Experience in change management, leading multiple teams and work streams

- The ability to prioritise, manage time effectively and escalate issues appropriately and keep information confidential.

- A solid understanding of how people go through change and the change process.

Initial telephone interviews will be held on in the week commencing 30th June, with final interviews held at our Swindon office shortly thereafter.

If you would like to talk to us e.g. about workplace adjustments or working patterns, please contact Lizzie How, Senior Change Manager, via email (lizzie.how@english-heritage.org.uk). No agencies please.

Find out more about us and what we do: https://www.english-heritage.org.uk/about/ You can also meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/

Everybody's welcome at English Heritage

Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.

We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.

Closing date: 27/06/2025 23:59:59

You will need to refer to the following documents when completing your application.

Job Description