Heritage is for everybody, and we are here for heritage.

Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings.

That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.

We are looking for a Tintagel Retail Manager to join our team. The role is full time and permanent. You'll be required to work weekends.

The Benefits

- Salary from £27,876, depending on skills, experience and location

- 25 days' holiday plus bank holidays, pro rata, rising to 28 days after 3 years

- Matched pension contributions up to 10%

- Flexible hours

- The opportunity to progress your career within the heritage sector

- Apprenticeship opportunities

- Subscriptions to professional bodies

- Free access to all English Heritage sites for you and up to six friends and family members

- 25% discount in our shops and cafes

- Enhanced maternity, paternity or shared parental leave

- Options to buy additional leave

- An inclusive working atmosphere everybody is supported from all backgrounds, religions and with different needs

- Opportunities to go to some of our great live music and history events

This is a great opportunity for an experienced retail professional to lead the Retail operation at Tintagel Castle, delivering c.£650k income per annum.

As Tintagel Retail Manager, you will oversee all aspects of the retail operation. This includes managing the retail outlets on site, leading a diverse team to deliver consistently high standards of visitor experience, and generating profit by meeting revenue targets and controlling costs.

We are looking for someone who thrives in a retail environment, who can motivate a team to excel, and who is incredibly organised and efficient. You will have significant experience in a retail background and have demonstrable experience of previously managing a retail outlet in a similar environment.

To be considered as the Tintagel Retail Manager, you'll be able to demonstrate that you have the ability to drive and generate revenue in a retail environment and that you have experience of implementing and using a stock management system. You'll also have experience motivating a team and delivering excellent customer service.

Interviews will be held in the week commencing 1 June at Tintagel Castle.

If you would like to talk to us e.g. about workplace adjustments or working patterns, please contact Jon Barber, Tintagel Castle Manager, on Jon.Barber@english-heritage.org.uk No agencies please.

Find out more about us and what we do: https://www.english-heritage.org.uk/about/ You can also meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/

Everybody's welcome at English Heritage

Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.

We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.

Closing date: 25/05/2026 23:59:59

You will need to refer to the following documents when completing your application.

Job Description