Heritage is for everybody, and we are here for heritage.

Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings.

That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.

We are looking for a Food & Beverage Manager to join our team. The role is full time and permanent. You'll be working 36 hours per week.

The Benefits

- Salary from £30,472, depending on skills, experience and location

- 25 days' holiday plus bank holidays, pro rata, rising to 28 days after 3 years

- Matched pension contributions up to 10%

- Flexible hours

- The opportunity to progress your career within the heritage sector

- Apprenticeship opportunities

- Subscriptions to professional bodies

- Free access to all English Heritage sites for you and up to six friends and family members

- 25% discount in our shops and cafes

- Enhanced maternity, paternity or shared parental leave

- Options to buy additional leave

- An inclusive working atmosphere everybody is supported from all backgrounds, religions and with different needs

- Opportunities to go to some of our great live music and history events

This is a great opportunity for you if you are:

An effective communicator with the confidence and ability to represent

the charity.

Committed to continuous personal development.

Experienced in stakeholder management.

Qualified to Level 2/3 Food Hygiene standard and a personal licence

holder

Working for English Heritage can offer you:

- a comprehensive programme of induction and training including visitor experience, H&S, risk management, first aid, level 3 food safety*, level 2 HACCP*, salvage

training.**

- level 3 and level 5 management apprenticeship schemes.

- Craghoppers uniform.

- tangible diversity and inclusion initiatives.

- employer matched pension contributions up to 10% (which can be paid by salary exchange) and life cover.

- 25 days annual leave allowance pro rata, rising to 28 days after 3 years' service, plus holiday purchase scheme.

- generous maternity/adoption/parental pay.

- parental leave/flexible working requests.

- employee assistance programme/occupational health service/free eye tests.

- free admission to EH properties/discounts in EH shops, cafes, holiday cottages and concerts.

As a food &Beverage Manager at Pendennis Castle you will lead the team to deliver excellent service standards and drive sales performance whilst adhering to our strict food safety compliance, and complying with Health & Safety legislation.

As part of your role you will be contributing to budget setting and monitoring and achieving income and expenditure targets, whilst ensuring the Visitor Experience is at the heart of the operation.

To be considered as a Food & Beverage Manager you'll need:

Excellent people managing skills

Ability to strictly follow all compliance / legislation required internally and externally( Allergens, food safety, COSHH, HACCP etc)

Follow financial procedures

Understand and champion core values of Visitor Experience

Be a planner and have the ability to oversee operations

Interviews will be held on 4th June at Pendennis Castle.

If you would like to talk to us e.g. about workplace adjustments or working patterns, please contact kirsty.hedderly@english-heritage.org.uk. No agencies please.

Find out more about us and what we do: https://www.english-heritage.org.uk/about/ You can also meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/

Everybody's welcome at English Heritage

Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.

We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.

Closing date: 05/06/2026 23:59:59

You will need to refer to the following documents when completing your application.

Job Description