School Visits

Education bookings

Whether you're planning an education visit to one of our sites, or have already got your booking sorted and need to make an change or cancellation, here you will find all you need to know about bookings for education groups.

We're excited to be partnering with Hyundai on The Great British School Trip! You can find out more about how to get support with the costs of travel or Discovery Visit workshops on their website.

Please note: if you need to cancel your education booking, please do so at least 14 days before your visit and using the form on this page. If you do not notify us of your cancellation using this form, we won't be able to process it and it may mean that you will still be charged.

Making a booking

Please make sure you read all the information below before making a booking. When you’re ready to select your site of study and send your booking enquiry to our team please visit our online booking portal

In order to process your enquiry as quickly as possible, please ensure you have provided all of the following information, or have this information ready when one of our advisers gets in touch. Please note that your booking will not be confirmed until we have all this information and we do not reserve dates whilst we wait for all the information to be completed.

  • Visit arrival and departure time
  • Age range of the group
  • Subject(s) to be studied
  • Learning objective
  • Number of leaders and learners in the group
  • Name of trip organiser
  • Name of trip leader
  • SEND requirements
  • Emergency contact number (We require an emergency telephone number in the event that we need to contact the group leader urgently on the day of your visit if there is an issue e.g. an emergency at the site, lost property, or managing large groups).

To check eligibility for a free education visit, please read our Terms and Conditions.

Please note that bookings must be made at least 14 days in advance. Your booking is not confirmed until you have provided all the information listed above and you receive a confirmation email and booking permit from us. Booking requests made less than 14 days in advance regretfully will not be accepted. 

Find out more about what to expect on your visit.

Read all the information on this page and ready to start a new booking enquiry? Click on the link below to visit our online booking portal.

If you need to cancel an existing booking, please use the form below in the 'cancel an education booking' section. Please notify us that you're cancelling your trip at least 14 days before your visit, otherwise you may still be charged. If you are cancelling your trip on the same day it is due to start, please continue to use the form on this page and also refer to our Terms and Conditions.

Start a new booking enquiry

Cancel an existing booking


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If you are cancelling a Discovery Visit within two weeks of your booking date, please note charges will still apply in accordance with our Terms and Conditions.

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Frequently asked questions

  • How do I amend or cancel my booking?

    Cancellations must be made using the form on this page, otherwise we will not be able to process it. Please do so at least 14 days before your visit, otherwise you may still be charged.

    If you are cancelling your trip on the same day it is due to start, please continue to use the form on this page and also refer to our Terms and Conditions

    If you need to amend an existing booking, please email bookeducation@english-heritage.org.uk

More information

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