Welcome Back

Almost all of our historic sites are now open again. To help keep everyone safe, visitors and Members need to book an arrival time in advance. Once you arrive, you can stay for as long as you like.

We've reduced visitor capacity by a third and demand for tickets is high, so only book if you're sure you can make the date and time of your visit. Each site has specific measures in place to keep everyone safe. Please be mindful of local restrictions when booking tickets and check the individual property pages for more details.

What to expect from your visit

We’ve introduced new measures for everyone’s safety. Although things might be a little different when you visit, you’ll still be able to enjoy exploring the places where history happened, and you’ll still be given a warm welcome by our friendly staff and volunteers.

  • By law, visitors can only visit in groups of up to 6 people, unless they are visiting as a household or support bubble which is larger than 6.
  • Our staff have been trained in hygiene and social distancing, and we’ve made sure they have the necessary PPE.
  • Some sites will be using one way systems and markers on the ground to help visitors keep a safe distance.
  • You’ll find new welcome information and site-specific signposts to guide you on your visit.
  • Remember to bring a face covering with you. They’re mandatory in all our indoor public spaces including free sites, modern and historic indoor buildings, indoor shops, cafés and tearooms.
  • We’re carrying out more frequent cleaning.
  • Protective screens have been put up at some desks and tills.
  • We’ve made hand sanitiser available for you to use.
  • There are new social distancing barriers, particularly around toilets and admission areas.
  • To support NHS Test and Trace, we're now legally required to record your contact details and the date of your visit, including the use of our cafés and tearooms. Find out more.

At some sites there may be different routes to follow, and certain parts of sites might not be open. We’ve detailed key changes on the individual site pages of our website, so do please check before you visit.

Preparing for your visit

Once you choose your arrival slot online, you’ll receive your booking confirmation by email. Just bring this with you, either on your mobile device or as a print out. The email will contain a barcode that our team will scan when you arrive.

Without a valid booking confirmation, we won’t be able to let you in. If you're a Member, remember to bring your Membership Card. Please see our Reopening FAQs for more information.

We want everyone to be able to enjoy our sites safely, so please:

  • Don’t visit if you or anyone in your household has symptoms of Covid-19
  • Only visit in groups of up to 6 people, unless you are visiting as a household or support bubble which is larger than 6
  • Follow the Government and site guidelines on social distancing, group or party sizes and hygiene
  • Queue and shop alone if you can
  • Keep an eye on children
  • Remember to bring a face covering with you. You won’t be able to enter any of our indoor public spaces, including free sites, if you don’t have a face covering. We won’t be able to give you a face covering, so please come prepared so you don’t miss out. We have a range of English Heritage face coverings which can be purchased via our online shop and at our on-site shops.


Our cafés will be serving a limited range of pre-packaged food, and some will be serving freshly baked snacks and sandwiches where possible. Some of our cafés will also have a small number of hot items on offer, such as soup and jacket potatoes, where facilities and space allow. This will not be possible at all of our places, and food and drink available at each café will vary.

To comply with Covid-19 regulations, we’re asking all our café and tearoom customers to stay seated in designated seating areas while they enjoy their refreshments unless they plan on taking it away with them. You must wear a face covering when using our indoor cafés and tearooms, apart from when you are eating or drinking, or if you are exempt.

Also due to Covid-19 regulations, we are currently unable to serve alcohol from our cafés and tearooms. You can still buy alcohol from our gift shops, but you can't consume it at the site.


From 1 October to 31 December, spend £10 or more at selected cafés or tearooms and receive a voucher for 25% off your next purchase of food or drink. You can use your voucher at any time up until 31 January 2021.

The following sites are participating in this offer:

NORTH | Bolsover Castle, Brodsworth Hall, Mount Grace Priory, Belsay Hall, Chesters Roman Fort, Birdoswald Roman Fort, Rievaulx Abbey
WEST | Pendennis Castle, Tintagel Castle, Kenilworth Castle, Goodrich Castle, Stokesay Castle, Beeston Castle, Stonehenge
SOUTH | Carisbrooke Castle, Osborne, Battle Abbey, Dover Castle, Walmer Castle, Home of Charles Darwin - Down House, Jewel Tower, Kenwood, Audley End House, Wrest Park, Framlingham Castle

Terms and conditions apply. See voucher for more details.

We're Good to Go

We’re supporting Visit Britain’s We’re Good to Go scheme, an industry standard consumer mark that shows our sites adhere to Government and public health guidance.

In order to qualify, each one of our sites is required to complete a checklist confirming it has the necessary measures in place, including staff training, social distancing measures, and high cleanliness standards.

We’re also taking part in UK’s tourism’s Know Before You Go campaign, which encourages people to find out what is open and when and any restrictions in place, before they visit a heritage site.

Still have questions?

Take a look at our answers to some of the most Frequently Asked Questions (FAQs) about the reopening of our sites. 

Find out More
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