English Heritage

What you need to know

We've made some changes to help keep you safe, and things might be a little different when you visit. Here's everything you need to know.

• Do we need to Book?

  Advance booking is now essential. We have introduced limits on visitor numbers to help keep everyone safe, and you won’t be able to visit without your booking confirmation. If you’re a Member, your ticket will be free, but you still need to book in advance. Make sure you've read our ticketing FAQ before you book.

  Book tickets

  Booking FAQs

• What parts of the site are closed?
  • Due to the need to maintain social distancing, the visitor centre exhibition will remain closed.

• What changes have you made to your facilities?
  • One way systems - A one way system will be in place in several areas, including the Abbey ruins, battlefield walk, gatehouse exhibition and rooftop viewing platform.
  • Cafe - The cafe will be open for takeaway service and limited indoor seating, with a new one way system in place.
  • Shop - The shop is open offering a range of gifts and souvenirs. There will be a one way system in place and we encourage contactless payment. You can also visit our online shop. 
  • Playground - The play area is open.
  • Toilets – Toilets will be available as usual. Additional hand sanitising stations will be available across the site.

   

  Plan your Visit

• How are you keeping us safe?

  We've made a number of changes to help keep you safe. Although things might be a little different when you visit, you’ll still be able to enjoy exploring the places where history really happened. And you’ll still be given a warm and safe welcome by our friendly – if socially distant – staff and volunteers.

  You can visit our reopening page for information on general safety measures we've taken to help keep you safe.

  General Safety Information

• Do I need to wear a face covering?

  Face coverings must be worn in all indoor areas. We won't be able to provide you with a face covering, so please come prepared so you don't miss out.

• Is there somewhere to park my car??

  Yes - There is a large car park near the Abbey Gatehouse. Parking is free of charge for English Heritage members – please display your Member's car sticker. Parking charges apply to non-members. The fee is £4.00 for all day parking. You can buy a ticket from the machine at the car park or from our admissions point.

   

• I still have questions.

  The answers to all frequently asked questions can be found on our FAQ page.

  Read our FAQs