Heritage is for everybody, and we are here for heritage.

Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings.

That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.

We are looking for a Business Support Assistant to join our North regional Estates Management team. The role is part time and permanent. You'll be working 28.8 hours (0.8 FTE) per week (exact working pattern to be agreed but will be 4 days per week between Mon - Fri). This is a hybrid role, with time spent between working at home and/or in one of our regional offices (York or Newcastle).

- Salary from £24,852 (pro rata), depending on skills, experience and location

- 25 days holiday plus bank holidays, pro rata, rising to 28 days after 3 years

- Matched pension contributions up to 10%

- Flexible hours

- The opportunity to progress your career within the heritage sector

- Apprenticeship opportunities

- Subscriptions to professional bodies

- Free access to all English Heritage sites for you and up to six friends and family members

- 25% discount in our shops and cafes

- Enhanced maternity, paternity or shared parental leave

- Options to buy additional leave

- An inclusive working atmosphere everybody is supported from all backgrounds, religions and with different needs

- Opportunities to go to some of our great live music and history events

This is a great opportunity for a skilled administrator to join the North regional team, supporting the important conservation work being carried out across our impressive portfolio of sites throughout Northern England.

As a Business Support Assistant, you will coordinate meetings, prepare agendas and take accurate meeting minutes. You will also assist site teams with the management of external suppliers by planning site visits and annual schedules, processing invoices and monitoring contractor/supplier performance. You will also help to monitor progress of essential works across the the team.

To be considered as a Business Support Assistant, you'll need:

- Experience coordinating meetings, preparing agendas and taking meeting minutes.

- Experience of working with financial information and budgets.

- The ability to multi-task, manage own workload and prioritise accordingly to meet deadlines in a fast-paced changing environment.

- Excellent written and oral communication skills with a high level of accuracy and attention to detail.

- Advanced knowledge of the full Microsoft Office suite.

Interviews will be held during the week commencing 21 September 2026 in person at our York or Newcastle office.

If you would like to talk to us e.g. about workplace adjustments or working patterns, please contact Philip Hill, Interim Senior Estate Manager, on philip.hill@english-heritage.org.uk . No agencies please.

Find out more about us and what we do: https://www.english-heritage.org.uk/about/ You can also meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/

Everybody's welcome at English Heritage

Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.

We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.

Closing date: 16/09/2026 23:59:59

You will need to refer to the following documents when completing your application.

Job Description