Access

Access information for the site is listed below. For more information, or if you have particular access needs, please contact us before you visit. Please note that some facilities may require booking in advance.

Mobility / Older Visitors
Accessible Toilets
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Adult Changing Area
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Handrails
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Easy-use Cutlery
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Assistance Dogs Welcome
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Wheelchair Loan
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Site Folders
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Dog Bowl and Toileting
Dog bowl only.
Wheelchair Access
Kitchen area and Great Hall: Level access: Upper floors mainly reached by spiral staircases. Low level introductory display accessible to wheelchair users in the stables. Garden: Accessible with compacted gravel paths and smooth grass. Benches provided. Leicester’s Gatehouse and exhibition: Access to all floors via lift.
Entrance / Set Down
Set down allowed directly outside the visitor centre.
Disabled Parking
Three disabled parking spaces.
OnSite Transport
No
Lift Access
Lift located in Leicester's Gatehouse to access upper floor.
Seating And Restpoints
Benches and resting points dotted around in the castle and gardens.
Pathways Surface And Gradients
Compacted gravel pathways with some steep gradients. Garden area accessible with compacted gravel paths and smooth grass.
Blind / Visually Impaired
Accessible Toilets
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Handrails
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Assistance Dogs Welcome
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Braille Guides
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Braille Signage
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Torches
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Sensory Experiences
Highly scented gardens with flowing water and bird life.
Dog Bowl and Toileting
Dog bowl only.
Handling Objects
Some handling of objects is allowed eg trebuchet balls.
Audio Tours
Yes
Large Print
No
Deaf / Hard of Hearing
Assistance Dogs Welcome
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Vibrating Fire Alarms
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Tour Transcripts
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Film Subtitles
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BSL Tours
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Audio Installation Transcripts
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Dog Bowl and Toileting
Dog bowl only.
Induction Loops
Induction loop located in the admission area and tearoom.
Learning Difficulties
Accessible Toilets
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Adult Changing Area
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Easy-use Cutlery
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Sensory Experiences
Highly scented gardens with flowing water and bird life.
Handling Objects
Some handling of objects is allowed eg trebuchet balls.
Easy Read Material
No
Large Print Material
No
Culinary / Dietary
Easy-use Cutlery
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Bottle / Food Warming
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High Chairs
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Special Diets
Menu features gluten free and vegetarian options.
Health And Safety
Deep Water
Fountain is ringed by a high wall.
Sheer Drop
There is a drop to the side of the tilt yard walkway to visitors centre. This is very obvious.
Slip Hazard
Grass and stone areas may be slippery when wet.
Steep Slope
The ground are undulating with some steeply sloped areas.
Steep Stairs
Upper floors mainly reached by spiral staircases.
Uneven Ground
The grounds are generally undulating.
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