You now need to book timed-tickets in advance to visit Medieval Merchant's House. We have introduced limits on visitor numbers to help keep everyone safe, and you won’t be able to visit without your booking confirmation. If you’re a Member, your ticket will be free, but you still need to book in advance.
The time shown on your ticket is the earliest you can arrive, and you can arrive at any point within an hour of that time. You're then welcome to stay for as long as you like.Book your Visit
Mobility / Older Visitors
Accessible ToiletsAdult Changing AreaHandrailsEasy-use CutleryAssistance Dogs WelcomeWheelchair LoanSite FoldersDog Bowl and ToiletingNoWheelchair Access<p> There are two steps into house and a wooden staircase to access the first floor. There are no ramps on site. House not suitable for wheelchairs. </p>Entrance / Set DownThere is easy access to the site from the road with curbless pavement. Disabled visitors can be set down at the entrance to the site, this does not need to be arranged beforehand.Disabled ParkingNo specific disabled parking allocated. Meters for street parking. Double yellow lines outside of the House.OnSite TransportNoStairsMain access has six steps. Alternative side entrance has two high steps. Narrow, steep staircase to first floor (ten steps).Lift AccessNo
Blind / Visually Impaired
Accessible ToiletsHandrailsAssistance Dogs WelcomeBraille GuidesBraille SignageTorchesSensory ExperiencesNoDog Bowl and ToiletingNoHandling ObjectsThe house features facsimile furniture, furnishings, pottery and medieval costumes which may be handled.Audio ToursNoTactile ModelsNoAreas Of Low LightingThere is low light in the house in dull weather. The undercroft is unlit and dark. Torches are available on request.Colour ContrastsNaturally lit areas inside the house may be difficult in dull weather for people who find visual contrast challenging.Large PrintNo
Deaf / Hard of Hearing
Assistance Dogs WelcomeVibrating Fire AlarmsTour TranscriptsFilm SubtitlesBSL ToursAudio Installation TranscriptsDog Bowl and ToiletingNoInduction LoopsNo
Accessible ToiletsAdult Changing AreaEasy-use CutlerySensory ExperiencesNoHandling ObjectsThe house features facsimile furniture, furnishings, pottery and medieval costumes which may be handled.Basic Language Audio ToursNoEasy Read MaterialThere is a child friendly leaflet about the house, available on request.Large Print MaterialNo
Culinary / Dietary
Easy-use CutleryBottle / Food WarmingHigh Chairs
Health And Safety
Trip HazardDue to the historic nature of the property care should be taken.Slip HazardThe steps into house and paving in yard can be slippery in wet weather.Steep StairsThere is a steep wooden staircase to first floor of house, with a handrail.Uneven GroundThere are some uneven surfaces on the ground floor and in the yard.