Medieval Merchant's House

Access

Advance Booking

You don’t need to book your visit in advance, but you will always get the best price and guaranteed entry by booking online ahead of your visit. The prices shown here include a discount. The admission price will be higher if you choose to pay on the day you visit.

You can book your advance ticket online up to 9am on the day you want to visit.

Your booking is for the site/event only and does not guarantee a car parking space, which may carry an additional charge.

You can arrive anytime from the time slot you book, and stay as long as you like.

If you are a Member and wish to book, your ticket will still be free. Please remember to bring your English Heritage membership card with you. Members are able to book tickets for those included in the membership only. Any additional bookings made will be chargeable on site.

Some of our sites can get very busy, especially on Bank Holidays. Our busiest times are between 11am and 2pm, so if you prefer to visit at a quieter time you may wish to visit outside of these hours.

Please remember to bring your booking confirmation with you when you visit.

You can currently book for visits up to 30 September. Tickets for the autumn will go on sale soon. We’ll update this page when we have more information available.

Book your Visit
Mobility / Older Visitors
Accessible Toilets
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Adult Changing Area
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Handrails
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Easy-use Cutlery
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Assistance Dogs Welcome
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Wheelchair Loan
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Site Folders
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Dog Bowl and Toileting
No
Wheelchair Access
  <p> There are two steps into house and a wooden staircase to access the first floor. There are no ramps on site. House not suitable for wheelchairs. </p>
Entrance / Set Down
There is easy access to the site from the road with curbless pavement. Disabled visitors can be set down at the entrance to the site, this does not need to be arranged beforehand.
Disabled Parking
No specific disabled parking allocated. Meters for street parking. Double yellow lines outside of the House.
OnSite Transport
No
Stairs
Main access has six steps. Alternative side entrance has two high steps. Narrow, steep staircase to first floor (ten steps).
Lift Access
No
Blind / Visually Impaired
Accessible Toilets
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Handrails
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Assistance Dogs Welcome
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Braille Guides
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Braille Signage
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Torches
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Sensory Experiences
No
Dog Bowl and Toileting
No
Handling Objects
The house features facsimile furniture, furnishings, pottery and medieval costumes which may be handled.
Audio Tours
No
Tactile Models
No
Areas Of Low Lighting
There is low light in the house in dull weather. The undercroft is unlit and dark. Torches are available on request.
Colour Contrasts
Naturally lit areas inside the house may be difficult in dull weather for people who find visual contrast challenging.
Large Print
No
Deaf / Hard of Hearing
Assistance Dogs Welcome
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Vibrating Fire Alarms
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Tour Transcripts
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Film Subtitles
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BSL Tours
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Audio Installation Transcripts
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Dog Bowl and Toileting
No
Induction Loops
No
Learning Difficulties
Accessible Toilets
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Adult Changing Area
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Easy-use Cutlery
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Sensory Experiences
No
Handling Objects
The house features facsimile furniture, furnishings, pottery and medieval costumes which may be handled.
Basic Language Audio Tours
No
Easy Read Material
There is a child friendly leaflet about the house, available on request.
Large Print Material
No
Culinary / Dietary
Easy-use Cutlery
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Bottle / Food Warming
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High Chairs
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Health And Safety
Trip Hazard
Due to the historic nature of the property care should be taken.
Slip Hazard
The steps into house and paving in yard can be slippery in wet weather.
Steep Stairs
There is a steep wooden staircase to first floor of house, with a handrail.
Uneven Ground
There are some uneven surfaces on the ground floor and in the yard.
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