Access at Cleeve Abbey
Access information for the site is listed below. For more information, or if you have particular access needs, please contact us before you visit. Please note that some facilities may require booking in advance.
Book your ticket to Cleeve Abbey online in advance and save at least 10%. You can book your tickets online until 8.45am on the day you want to visit for the price detailed below. You can still buy your ticket when you arrive but you won’t get the discount.
After booking your day ticket, you can arrive at any time within our opening hours and stay for as long as you like.
Some of our sites can get very busy, especially on bank holidays. The quietest times to visit are before 11am and after 2pm.
Your booking is only for entry to your chosen site or event, and at some sites you may need to pay for parking – check the facilities webpage of the property for more information.
Tickets are free for Members, but you can still choose to book if you’d like. Please remember to bring your English Heritage membership card with you. If you’ve lost it or forgotten it, call Customer Services on 0370 333 1181 (Monday to Saturday).BOOK NOW SAVE 10%
Mobility / Older Visitors
Accessible ToiletsAdult Changing AreaHandrailsEasy-use CutleryAssistance Dogs WelcomeWheelchair LoanSite FoldersDog Bowl and ToiletingA dog bowl is available on request.Wheelchair AccessThere is disabled access to the grounds and ground floor of the Abbey (including the disabled toilet) only. There is one ramp, and two crossing points for wheelchairs where areas of foundation walls have been flattened to allow access. Unfortunately there is no wheelchair access to the first floor, or to the two rooms on the second floor. There is however a non-audio touch screen tour on the ground floor for those who are not able to get upstairs. Please note: One wheelchair is available upon request.Entrance / Set DownDisabled visitors travelling in vehicles larger than a car or small minibus can be set down at the site entrance - there is no need to arrange this in advance. By prior arrangement, disabled drivers may park 20 meters from the admission point.Disabled ParkingFour disabled bays located within Abbey grounds, 20m from the ticket office/entrance to the main Abbey buildings. Visitors need to drive through the gatehouse, only accessible by cars/small minibuses. Additional disabled parking can be found if required.OnSite TransportNoStairsThere are four staircases throughout the site - two medieval in nature (e.g. uneven) and two modern. In addition, there is a small set of four steps (modern) between differing ground floor levels - these are also accompanied by handrails.Lift AccessNoSeating And RestpointsThere are seven outside benches plus one picnic table (two benches in cloister, two near ticket office/shop, and remainder in the grounds around the Abbey buildings). There are also three backless benches in three of the first floor Abbey rooms.Pathways Surface And GradientsThe pathways are mostly bonded gravel, although visitors will also need to walk across some grassed areas.
Blind / Visually Impaired
Accessible ToiletsHandrailsAssistance Dogs WelcomeBraille GuidesBraille SignageTorchesSensory ExperiencesSensory experiences include the sound of birdsong (if they are singing!), and the nearby steam railway.Dog Bowl and ToiletingA dog bowl is available on request.Handling ObjectsNoAudio ToursNoSite ToursA guided tour is offered for groups. Please contact the site on 01984 640377 in advance for enquiries and bookings. Although there is no site folder, we do have a laminated A4 guide/plan of the Abbey showing the wheelchair access route.Tactile ModelsNoAreas Of Low LightingOn some occasions, the cloister ground floor rooms could be considered as having low light.Colour ContrastsNoLarge PrintNo
Deaf / Hard of Hearing
Assistance Dogs WelcomeVibrating Fire AlarmsTour TranscriptsFilm SubtitlesBSL ToursAudio Installation TranscriptsDog Bowl and ToiletingA dog bowl is available on request.Induction LoopsThere are portable and permanent induction loops around the shop counter area.
Accessible ToiletsAdult Changing AreaEasy-use CutlerySensory ExperiencesSensory experiences include the sound of birdsong (if they are singing!), and the nearby steam railway.Handling ObjectsNoEasy Read MaterialNoLarge Print MaterialNo
Culinary / Dietary
Easy-use CutleryBottle / Food WarmingHigh ChairsSpecial DietsNo
Health And Safety
Deep WaterOpen and unfenced medieval drainage ditch with water in the grounds. The main entrance to the Abbey site involves crossing a bridge over a small river, with normally low levels of water, but when in spate the water can be quite deep and very fast flowing.Trip HazardTrip hazards include historic steps, low uneven ruined walls, uneven surfaces and rabbit holes.Sheer DropThere is a one meter drop into the medieval drainage ditch.Slip HazardThere are some slip hazards on the site.Steep StairsThere are modern wooden spiral stairs leading to two rooms on the top floor. These are steep and narrow.Beware Of TrafficThe path from the entrance of the site to ticket point/shop is shared by pedestrians and traffic accessing the disabled parking. It is also sometimes used by staff and contractor vehicles.Uneven GroundThere are some areas of uneven ground on the site.