Jewel Tower

Access

Security Checks

We’re committed to ensuring that your visits with us are safe. Due to the current national threat levels, we may carry out additional security checks. This could include running bag searches and carrying out body scans with a hand-held detector. 

Please note, we’ll need you to agree to this process in order to visit the site. Thank you for your co-operation

 

Advanced booking

You don’t need to book your visit in advance, but you will always get the best price and guaranteed entry by booking online ahead of your visit. The prices shown here include a discount. The admission price will be higher if you choose to pay on the day you visit.

You can book your advance ticket online up to 8:45am on the day you want to visit.

Your booking is for the site/event only and does not guarantee a car parking space, which may carry an additional charge.

You can arrive anytime from the time slot you book, and stay as long as you like.

If you are a Member and wish to book, your ticket will still be free. Please remember to bring your English Heritage membership card with you. Members are able to book tickets for those included in the membership only. Any additional bookings made will be chargeable on site.

Some of our sites can get very busy, especially on Bank Holidays. Our busiest times are between 11am and 2pm, so if you prefer to visit at a quieter time you may wish to visit outside of these hours.

Please remember to bring your booking confirmation with you when you visit.

You can currently book for visits up to 31 March 2022.

Book your visit
Mobility / Older Visitors
Accessible Toilets
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Adult Changing Area
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Handrails
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Easy-use Cutlery
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Assistance Dogs Welcome
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Wheelchair Loan
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Site Folders
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Dog Bowl and Toileting
Water is available upon request at the shop on the ground floor.
Wheelchair Access
There is a bonded gravel slope for wheelchair access at the side gate, and a portable ramp available for the front door due to a small step (although this is rarely required). The coffee shop and gift shop are both fully accessible, however the second floor exhibition can only be reached by climbing a narrow spiral staircase.
Entrance / Set Down
Unfortunately, due to the location of the site, there is no space to stop and set down next to the entrance.
OnSite Transport
No
Lift Access
No
Seating And Restpoints
There is seating within the coffee shop, on the second floor of the tower and also outside the building.
Pathways Surface And Gradients
There is a bonded gravel slope for wheelchair access at the side gate and the rest of the exterior is covered with York stone paving slabs, which can be uneven at points.
Blind / Visually Impaired
Accessible Toilets
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Handrails
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Assistance Dogs Welcome
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Braille Guides
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Braille Signage
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Torches
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Sensory Experiences
No
Dog Bowl and Toileting
Water is available upon request at the shop on the ground floor.
Handling Objects
No
Audio Tours
No
Site Tours
No
Tactile Models
No
Areas Of Low Lighting
No
Colour Contrasts
No
Large Print
No
Deaf / Hard of Hearing
Assistance Dogs Welcome
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Vibrating Fire Alarms
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Tour Transcripts
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Film Subtitles
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BSL Tours
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Audio Installation Transcripts
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Dog Bowl and Toileting
Water is available upon request at the shop on the ground floor.
Induction Loops
Yes
Learning Difficulties
Accessible Toilets
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Adult Changing Area
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Easy-use Cutlery
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Sensory Experiences
No
Handling Objects
No
Basic Language Audio Tours
No
Easy Read Material
No
Large Print Material
A book is available in larger lettering.
Culinary / Dietary
Easy-use Cutlery
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Bottle / Food Warming
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High Chairs
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Health And Safety
Deep Water
An empty moat surrounds two sides of the building.
Trip Hazard
There is a small raised (1ft) wall surrounding the empty moat, as well as a number of uneven/hidden steps within the tower.
Slip Hazard
The paving slabs at the site entrance can become slippery when wet.
Steep Stairs
The second floor of the tower can only be reached by a spiral staircase of roughly 40 steps.
Uneven Ground
The site's exterior is covered with York stone paving slabs, which can be uneven at points.
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