Dover Castle Access
Access information for the site is listed below. For more information, or if you have particular access needs, please contact us before you visit. Please note that some facilities may require booking in advance.
We’re committed to ensuring that your visits with us are safe. Due to the current national threat levels, we may carry out additional security checks. This could include running bag searches and carrying out body scans with a hand-held detector.
Please note, we’ll need you to agree to this process in order to visit the site. Thank you for your co-operation
Mobility / Older Visitors
Accessible ToiletsAdult Changing AreaHandrailsEasy-use CutleryAssistance Dogs WelcomeWheelchair LoanMobility Scooter LoanSite FoldersDog Bowl and ToiletingDog bowls are provided outside the Naafi Restaurant, the Visitor Admission Building, the Tunnels shop, and the Great Tower CaféWheelchair AccessWheelchair access is available within the grounds; Arthur's Hall; Stone Hut; Princess of Wales’s Royal Regiment and Queen’s Regiment Museum; WWI Gun Emplacement. Great Tower has access to ground floor only. Access to church is by arrangement only. Note that Pharos has access over gravel path. Both the Operation Dynamo experience and the Underground Hospital are accessible by mobility scooter. We have our own scooters that are slightly smaller to fit through the tunnels, that visitors can use for the duration of the tours. Please note that the emergency exit route for the Underground Hospital may require visitors to climb over 150 steps. The Operation Dynamo experience is a good alternative for those who are unable to do so.Entrance / Set DownA range of set down points are available around the site.Disabled ParkingBlue Badge Holders' car park (near to Great Tower) pay at Canon's Gate pay box. On event days, you will be directed to park at other locations on site, no parking near Great Tower.OnSite TransportAt present, our wheelchair-accessible free-to-use mobility bus is unavailable due to maintenance. We apologise for the inconvenience.StairsGreat Tower: upper floors up steep flights of narrow steps.Lift AccessOnly in the Secret Tunnels. There is no lift access in the Medieval part of the castle.Seating And RestpointsThere are several benches and places to rest dotted around the site.Pathways Surface And GradientsExtensive grounds mainly accessible on tarmac paths, however, there are some very steep slopes. Gravel, tarmac and cobble some steep and sloped.
Blind / Visually Impaired
Accessible ToiletsHandrailsAssistance Dogs WelcomeBraille GuidesBraille SignageTorchesSensory ExperiencesNoDog Bowl and ToiletingDog bowls are provided outside the Naafi Restaurant, the Visitor Admission Building, the Tunnels shop, and the Great Tower CaféHandling ObjectsObjects in Great Tower can be handled.Audio ToursNoSite ToursThere are several guided tours available to the Underground Hospital and Operation Dynamo. Please consult staff on arrival about suitability, especially at peak times, as numbers limited. Virtual tour of Great Tower in Arthur's Hall.Tactile ModelsTactile model of Great Tower located in Arthur's Hall.Areas Of Low LightingSome darkened areas in the Great Tower, and also in the tunnels.Large PrintNo
Deaf / Hard of Hearing
Assistance Dogs WelcomeVibrating Fire AlarmsTour TranscriptsFilm SubtitlesBSL ToursAudio Installation TranscriptsDog Bowl and ToiletingDog bowls are provided outside the Naafi Restaurant, the Visitor Admission Building, the Tunnels shop, and the Great Tower CaféInduction LoopsAvailable within the Admissions Building.
Accessible ToiletsAdult Changing AreaEasy-use CutlerySensory ExperiencesNoHandling ObjectsObjects in Great Tower can be handled.Basic Language Audio ToursNoEasy Read MaterialNoLarge Print MaterialNo
Culinary / Dietary
Easy-use CutleryBottle / Food WarmingHigh ChairsSpecial DietsA range of gluten and dairy free foods are available.
Health And Safety
Deep WaterNoTrip HazardSome historic surfaces are uneven, stone staircases may not always have steps of even height.Sheer DropSheer drops can all be safely avoided by keeping in public areas and not crossing railings or barriers.Slip HazardGrassed banks slippery when wet. Care should be taken in wet weather on any steep pathways around the site.Steep SlopeYes - the site has some steep slopes and undulating grass elsewhere across the site. Secret Wartime Tunnels: very steep slope (partial handrail) at beginning and to exit tour. Steep slope with handrail into Medieval Tunnels.Steep StairsGreat Tower: upper floors up steep spiral flights of steps. Access to WWI Fire Command Post up steep steps. Steep stairs on exit from Underground Hospital, but with option to use alternative lift.Beware Of TrafficYes - site accessibility vehicle.Uneven GroundYes