Dog bowls are provided outside the Naafi Restaurant, the Visitor Admission Building, the Tunnels shop, and the Great Tower Café

Wheelchair access is available within the grounds; Arthur's Hall; Stone Hut; Princess of Wales’s Royal Regiment and Queen’s Regiment Museum; WWI Gun Emplacement. Great Tower has access to ground floor only. Access to church is by arrangement only. Note that Pharos has access over gravel path. Both the Operation Dynamo experience and the Underground Hospital are accessible by mobility scooter. We have our own scooters that are slightly smaller to fit through the tunnels, that visitors can use for the duration of the tours. Please note that the emergency exit route for the Underground Hospital may require visitors to climb over 150 steps. The Operation Dynamo experience is a good alternative for those who are unable to do so.

A range of set down points are available around the site.

Blue Badge Holders' car park (near to Great Tower) pay at Canon's Gate pay box. On event days, you will be directed to park at other locations on site, no parking near Great Tower.

At present, our wheelchair-accessible free-to-use mobility bus is unavailable due to maintenance. We apologise for the inconvenience.

Great Tower: upper floors up steep flights of narrow steps.

Only in the Secret Tunnels. There is no lift access in the Medieval part of the castle.

There are several benches and places to rest dotted around the site.

Extensive grounds mainly accessible on tarmac paths, however, there are some very steep slopes. Gravel, tarmac and cobble some steep and sloped.

No

Dog bowls are provided outside the Naafi Restaurant, the Visitor Admission Building, the Tunnels shop, and the Great Tower Café

Objects in Great Tower can be handled.

No

There are several guided tours available to the Underground Hospital and Operation Dynamo. Please consult staff on arrival about suitability, especially at peak times, as numbers limited. Virtual tour of Great Tower in Arthur's Hall.

Tactile model of Great Tower located in Arthur's Hall.

Some darkened areas in the Great Tower, and also in the tunnels.

No

Dog bowls are provided outside the Naafi Restaurant, the Visitor Admission Building, the Tunnels shop, and the Great Tower Café

Available within the Admissions Building.

No

Objects in Great Tower can be handled.

No

No

No

A range of gluten and dairy free foods are available.

No

Some historic surfaces are uneven, stone staircases may not always have steps of even height.

Sheer drops can all be safely avoided by keeping in public areas and not crossing railings or barriers.

Grassed banks slippery when wet. Care should be taken in wet weather on any steep pathways around the site.

Yes - the site has some steep slopes and undulating grass elsewhere across the site. Secret Wartime Tunnels: very steep slope (partial handrail) at beginning and to exit tour. Steep slope with handrail into Medieval Tunnels.

Great Tower: upper floors up steep spiral flights of steps. Access to WWI Fire Command Post up steep steps. Steep stairs on exit from Underground Hospital, but with option to use alternative lift.

Yes - site accessibility vehicle.

Yes