Accessible Toilets
Adult Changing Area
Handrails
Easy-use Cutlery
Assistance Dogs Welcome
Wheelchair Loan
Mobility Scooter Loan
Site Folders
Dog Bowl and Toileting
Dog bowls are provided outside the Naafi Restaurant, the Visitor Admission Building, the Tunnels shop, and the Great Tower Café
Wheelchair Access
Wheelchair access is available within the grounds; Arthur's Hall; Stone Hut; Princess of Wales’s Royal Regiment and Queen’s Regiment Museum; WWI Gun Emplacement. Great Tower has access to ground floor only. Access to church is by arrangement only. Note that Pharos has access over gravel path.
Entrance / Set Down
A range of set down points are available around the site.
Disabled Parking
Blue Badge Holders' car park (near to Great Tower) pay at Canon's Gate pay box. Land train connection to other parts of the site. On event days, you will be directed to park at other locations on site, no parking near Great Tower.
OnSite Transport
Yes, land train available. The land train stops outside the upper car park, Blue Badge Holders car park, Medieval Tunnels and the NAAFI Restaurant. The land train is equipped with a wheelchair ramp, however please note that this is suitable for conventional wheelchairs only, and is not able to accommodate larger mobility scooters or powered wheelchairs.
Stairs
Great Tower: upper floors up steep flights of narrow steps.
Lift Access
Only in the Secret Tunnels. There is no lift access in the Medieval part of the castle.
Seating And Restpoints
There are several benches and places to rest dotted around the site.
Pathways Surface And Gradients
Extensive grounds mainly accessible on tarmac paths, however, there are some very steep slopes. Gravel, tarmac and cobble some steep and sloped.
