
Accessible Toilets

Adult Changing Area

Handrails

Easy-use Cutlery

Assistance Dogs Welcome

Wheelchair Loan

Mobility Scooter Loan

Site Folders

Dog Bowl and Toileting
Dog bowls are provided outside the Naafi Restaurant, the Visitor Admission Building, the Tunnels shop, and the Great Tower Café
Wheelchair Access
Wheelchair access is available within the grounds; Arthur's Hall; Stone Hut; Princess of Wales’s Royal Regiment and Queen’s Regiment Museum; WWI Gun Emplacement. Great Tower has access to ground floor only. Access to church is by arrangement only. Note that Pharos has access over gravel path.
Both the Operation Dynamo experience and the Underground Hospital are accessible by mobility scooter. We have our own scooters that are slightly smaller to fit through the tunnels, that visitors can use for the duration of the tours. Please note that the emergency exit route for the Underground Hospital may require visitors to climb over 150 steps. The Operation Dynamo experience is a good alternative for those who are unable to do so.
Entrance / Set Down
A range of set down points are available around the site.
Disabled Parking
Blue Badge Holders' car park (near to Great Tower) pay at Canon's Gate pay box. On event days, you will be directed to park at other locations on site, no parking near Great Tower.
OnSite Transport
At present, our wheelchair-accessible free-to-use mobility bus is unavailable due to maintenance. We apologise for the inconvenience.
Stairs
Great Tower: upper floors up steep flights of narrow steps.
Lift Access
Only in the Secret Tunnels. There is no lift access in the Medieval part of the castle.
Seating And Restpoints
There are several benches and places to rest dotted around the site.
Pathways Surface And Gradients
Extensive grounds mainly accessible on tarmac paths, however, there are some very steep slopes. Gravel, tarmac and cobble some steep and sloped.