Plan Your Visit

Plan Your Visit

What you need to know

We've made some changes to help keep you safe, and things might be a little different when you visit. Here's everything you need to know.

  • Do we need to Book?

    You don’t need to book your ticket in advance, but you will always get the best price and guaranteed entry by booking online ahead of your visit.

    If you are a Member and wish to book, your ticket is still free

    Your booking is for the site/event only and does not guarantee a car parking space, which may carry an additional charge.

    Book tickets

    Booking FAQs

  • How are you keeping us safe?

    Our staff are still working hard to keep everyone safe. We’re continuing with enhanced cleaning and you’ll find hand sanitiser stations on site. Our staff are continuing to wear a face covering in our busy areas and indoor spaces, and we encourage you to do the same. You can also help us keep you and other visitors safe by not visiting if you have symptoms or have been asked to self-isolate.

    You can visit our reopening page for information on general safety measures we've taken to help keep you safe.

    General Safety Information

  • Is the mini bus service available?
    • Mini bus service - We are operating a limited mini bus service between the house and Queen Victoria’s Beach. As the service is running at reduced capacity, we kindly ask that visitors who are able to explore the site without making use of this service do so. Please speak to a member of staff upon arrival for further information.
An old map that can be seen at Down House, the home of Charles Darwin

Directions

Go to our Directions page and plan your journey to Osborne by car, bicycle or public transport.

You will find parking information, the site post code for your sat nav, and the full address at the bottom of the page.

Facilities

Find out what Facilities are available for your day out.

Find out everything you need to know about parking, food and drinks facilities and shopping at Osborne, as well as other useful information such as current exhibitions.

Access

Look up Access information for your visit. We have detailed information about what to expect if you have particular needs regarding:

  • Mobility/Older Visitors
  • Blind/Visually Impaired
  • Deaf/Hard of Hearing
  • Learning Difficulties
  • Culinary/Dietary
  • Health and Safety

Group Visits

Find out what you need to know for Group Visits. See what discounts there are for groups, as well as how to book.

There is also information here on guided tours for your group, parking information, and useful telephone numbers if you have a query.

Frothy coffee in English Heritage's tearoom

Food and Drink

Find out what food and drink we offer at Osborne.

Dine like royalty in our elegant Terrace Restaurant, or enjoy soup and snacks in the Petty Officers' Quarters café.

Grab a sandwich at the Swiss Cottage Gazelle House cake shop, or savour an ice-cream with a view at the Beach Pavilion Ice-Cream Parlour.

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