You don’t need to book your visit in advance, but you will always get the best price and guaranteed entry by booking online ahead of your visit. The prices shown here include an online discount. The admission price will be higher if you choose to pay on the day you visit.
You can book your advance ticket online up to 8.45am on the day you want to visit. Then, subject to availability, there will be walk up tickets available.
You are booking a day ticket and can arrive at any time within our opening hours, and stay for as long as you like.
Some of our sites can get very busy, especially on Bank Holidays. Our busiest times are between 11am and 2pm, so if you prefer to visit at a quieter time you may wish to visit outside of these hours.
Your booking is for the site/event only and does not guarantee a car parking space, which may carry an additional charge.
If you are a Member and wish to book, your ticket will still be free. Please remember to bring your English Heritage membership card with you. Members are able to book tickets for those included in the membership only. Any additional bookings made will be chargeable on site.Book your visit
Mobility / Older Visitors
Accessible ToiletsAdult Changing AreaHandrailsEasy-use CutleryAssistance Dogs WelcomeWheelchair LoanSite FoldersDog Bowl and ToiletingDog bowl by entrance.Wheelchair AccessAccess to main parts of the Castle and main Ward over mown grass; some gravel around base of keep. Access to Keep and Cockpit by original steps only.Entrance / Set DownWalk from market place to site is over cobbles there is some disabled parking in the market place (2 hours free) or all day (Nuns Close pay-and-display).Disabled ParkingLimited amount of parking for disabled visitors with Blue Badge permits is available on site. Please call us and book in advance so that we can open the gates for you. The Market Place also has 2 hours free parking for Blue Badge holders.OnSite TransportNoStairsStairs in visitor centre (stair lift available). Many steep, uneven spiral steps up to the Keep.Lift AccessStair lift to first floor visitor centre and exhibition.Seating And RestpointsBenches around site perimeter and in garden. Chairs upstairs in exhibition.Pathways Surface And GradientspathsSurfaceGradients
Blind / Visually Impaired
Accessible ToiletsHandrailsAssistance Dogs WelcomeBraille GuidesBraille SignageTorchesSensory ExperiencesLots of flowers and plants the garden to smell, hear the sounds of the birds.Dog Bowl and ToiletingDog bowl by entrance.Handling ObjectsNoAudio ToursNoSite ToursNoTactile ModelsModels of the site in the exhibition can be felt.Areas Of Low LightingThe Keep lit by artificial light but the rest of site is open to the sky.Colour ContrastsNoLarge PrintNo
Deaf / Hard of Hearing
Assistance Dogs WelcomeVibrating Fire AlarmsTour TranscriptsFilm SubtitlesBSL ToursAudio Installation TranscriptsDog Bowl and ToiletingDog bowl by entrance.Induction LoopsOne portable induction loop in shop area.
Accessible ToiletsAdult Changing AreaEasy-use CutlerySensory ExperiencesLots of flowers and plants the garden to smell, hear the sounds of the birds.Handling ObjectsNoEasy Read MaterialNoLarge Print MaterialNo
Culinary / Dietary
Easy-use CutleryBottle / Food WarmingHigh Chairs
Health And Safety
Deep WaterTwo wells, both coved over by mesh.Trip HazardRough grass, low ruined walls in places, and rabbit holes. Uneven historic stairs.Sheer DropLarge drop overlooking river (clearly sign posted).Slip HazardCobbles can be slippery due to moss, especially when wet.Steep SlopeThere are a few slopes around the edges of the site.Steep StairsOne steep spiral staircase in Keep. Can be avoided by going up the Gatehouse first.Beware Of TrafficCars and work vans on site, but these are not allowed on main site whilst it is open to visitors.Uneven GroundCobbled surface in the garden. Low ruined walls in places.