We’re committed to ensuring that your visits with us are safe. Due to the current national threat levels, we may carry out additional security checks. This could include running bag searches and carrying out body scans with a hand-held detector.
Please note, we’ll need you to agree to this process in order to visit the site. Thank you for your co-operation
Mobility / Older Visitors
Accessible ToiletsAdult Changing AreaHandrailsEasy-use CutleryAssistance Dogs WelcomeWheelchair LoanSite FoldersDog Bowl and ToiletingN/AWheelchair AccessBroadwalk, Queen Mothers Garden and Woodland Walk accessible via smooth gravel pathways. Kitchen garden contains some pathways, and some lightly uneven ground. Meadow contains steps and some lightly uneven ground. Glen accessible by steps only, but features a viewing area from which wheelchair users can view the garden. Castle and moat accessible by stairs only.Entrance / Set DownDisabled passengers can be dropped off at castle entrance.Disabled ParkingLimited disabled parking is available near the castle entrance.OnSite TransportNoneStairsCastle, moat and Glen accessible by stairs only.Lift AccessNoneSeating And RestpointsBenches and seating available at various points throughout the garden.Pathways Surface And GradientsAccess to castle via a cobbled and flagstone walkway and a wooden drawbridge. The main route from the house to the gardens is not practical but there is an alternative route using a side gate. Smooth grass and gravel paths within grounds.
Blind / Visually Impaired
Accessible ToiletsHandrailsAssistance Dogs WelcomeBraille GuidesBraille SignageTorchesSensory ExperiencesTactile interpretation at various locations in the gardens.Dog Bowl and ToiletingN/AHandling ObjectsTactile interpretation at various locations in the gardens.Audio ToursNoSite ToursNoTactile ModelsTactile interpretation at various points throughout the gardens.Areas Of Low LightingNoneColour ContrastsNo Information AvailableLarge PrintNo Information Available
Deaf / Hard of Hearing
Assistance Dogs WelcomeVibrating Fire AlarmsTour TranscriptsFilm SubtitlesBSL ToursAudio Installation TranscriptsDog Bowl and ToiletingN/AInduction LoopsNo Information Available
Accessible ToiletsAdult Changing AreaEasy-use CutlerySensory ExperiencesTactile interpretation at various locations in the gardens.Handling ObjectsTactile interpretation at various locations in the gardens.Basic Language Audio ToursNo Information AvailableEasy Read MaterialNo Information AvailableLarge Print MaterialNo Information AvailableDyslexia Friendly MaterialNo Information Available
Culinary / Dietary
Easy-use CutleryBottle / Food WarmingHigh ChairsSpecial DietsOrganic local produce. Vegetarian/Vegan options available.
Health And Safety
Deep WaterPond located in Queen Mother's Garden, depth 3 feet.Trip HazardSome uneven ground in the Kitchen Garden, Meadow, Glen and Woodland Walk.Sheer DropThere is a sheer drop from the castle bastions to the moat below.Slip HazardNo Information AvailableSteep SlopeGlen garden is located in a former chalk quarry, and is surrounded by sloped sides (fenced).Steep StairsGlen garden accessible via stairs.Beware Of TrafficBeware of traffic when crossing road from the car park and also when overflow parking is in use.Uneven GroundSome uneven ground in the Kitchen Garden, Meadow, Glen and Woodland Walk.