Manage my membership
Use our quick online forms to manage your membership:
- Renew your membership
- Keep in touch
- Change your address
- Order a replacement card
- Change your Membership
- Sign up for Gift Aid
- Register your Members' Area account
- Reset your Members' Area password
- Re-send a verification email for your Members' Area account
- Contact the Membership Team
How should we keep in touch?
We want to make sure that you are always able to make the most of your membership and to keep you up to date on all the exciting news and offers through our weekly Members’ newsletter and Members’ Rewards emails.
We've recently made some changes that give you the chance to tell us exactly how you would like hear from us.Fill in the form
Change your membership
Let us know if you would like to change your membership category, add or remove anyone from your membership, or change any other details of your membership, with our Change Membership form.Change your membership form
Sign up for gift aid
Sign up for the Gift Aid scheme to give us permission to reclaim tax paid on your membership or donations, increasing the value of your gift by 25p for every £1 you give us, at no cost to you. Registering is so easy - and it only takes a few minutes to fill in our online form. To find out more about the scheme read our Gift Aid FAQs.Sign up to Gift Aid
Get in touch
Members' Area help
Find answers to your questions about the Members' Area and how to use all the features.
If you're having problems logging in or registering for the Members' Area, fill in this quick form to let us know and we'll get back to you as soon as we can.
Give us a call
Call our Membership Team on
0370 333 1182.
Lines open 8.30am - 5.30pm Mon- Fri and 9.00am - 5.00pm Sat.