Manage my membership
Use our quick online forms to manage your membership:
Renew your membership
Renewing your membership online could not be easier, just make sure you have your membership number and payment card to hand.
Renew NowHow should we keep in touch?
We want to make sure that you are always able to make the most of your membership and to keep you up to date on all the exciting news and offers through our weekly Members’ newsletter and Members’ Rewards emails.
We've recently made some changes that give you the chance to tell us exactly how you would like hear from us.
Fill in the formChange your address
Update your contact details if you have recently moved, or intend to move in the near future, with our online form.
Change your addressRequest a replacement card
If you need new membership cards simply fill in your details on our online form and we'll send them out to you within 14 days.
Log in to request a new cardChange your membership
Let us know if you would like to change your membership category, add or remove anyone from your membership, or change any other details of your membership, with our Change Membership form.
Change your membership formSign up for gift aid
Sign up for the Gift Aid scheme to give us permission to reclaim tax paid on your membership or donations, increasing the value of your gift by 25p for every £1 you give us, at no cost to you. Registering is so easy - and it only takes a few minutes to fill in our online form. To find out more about the scheme read our Gift Aid FAQs.
Sign up to Gift AidContact membership enquiries
If you have a general enquiry about your membership please contact us via our online form.
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Get in touch
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Members' Area help
Find answers to your questions about the Members' Area and how to use all the features.
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Contact Us
If you're having problems logging in or registering for the Members' Area, fill in this quick form to let us know and we'll get back to you as soon as we can.
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Give us a call
Call our Membership Team on
0370 333 1182.
Lines open 8.30am - 5.30pm Mon- Fri and 9.00am - 5.00pm Sat.
