Carlisle Castle Access
Access information for the site is listed below. For more information, or if you have particular access needs, please contact us before you visit. Please note that some facilities may require booking in advance.
We’re committed to ensuring that your visits with us are safe. Due to the current national threat levels, we may carry out additional security checks. This could include running bag searches and carrying out body scans with a hand-held detector.
Please note, we’ll need you to agree to this process in order to visit the site. Thank you for your co-operation
Mobility / Older Visitors
Accessible ToiletsAdult Changing AreaHandrailsEasy-use CutleryAssistance Dogs WelcomeWheelchair LoanSite FoldersWheelchair AccessWheelchair access is limited. The new exhibition and grounds are accessible. However, the shop, Keep, Ramparts and Captain's Tower are not wheelchair accessible.Disabled ParkingParking for disabled visitors only is located in the Outer Ward of the castle.OnSite TransportNoStairsThere are several spiral staircases throughout the castle.Lift AccessNoSeating And RestpointsThere is a small amount of seating in the Warden's Apartments, Inner Ward, Keep and shop.Pathways Surface And GradientsThere is a central paved walkway through to the Inner Ward and then to the Keep. To access the other sections of the Inner Ward, visitors must cross the cobbles.
Blind / Visually Impaired
Accessible ToiletsHandrailsAssistance Dogs WelcomeBraille GuidesBraille SignageTorchesAudio ToursNoSite ToursGuided tours (available at peak times at a small extra charge; groups please pre-book).Areas Of Low LightingThe cells in the ground floor of the Keep are windowless.
Deaf / Hard of Hearing
Assistance Dogs WelcomeVibrating Fire AlarmsTour TranscriptsFilm SubtitlesBSL ToursAudio Installation TranscriptsInduction LoopsLocated in the shop.
Accessible ToiletsAdult Changing AreaEasy-use CutleryBasic Language Audio ToursNo
Culinary / Dietary
Easy-use CutleryBottle / Food WarmingHigh Chairs
Health And Safety
Trip HazardAll the historic steps within the castle are of differing heights.Sheer DropThere is a sharp drop from the castle ramparts, which is guarded by a stone wall.Steep SlopeThere is a dry moat at the front of the castle, which is very steep and visitors are advised not to climb down it.Beware Of TrafficThe entrance to the castle is for motorists as well as pedestrians. Visitors are asked to take care when entering and leaving the castle.Uneven GroundThe Inner Ward is cobbled and can be slippery when wet.