Eltham Palace and Gardens Access

Access information for the site is listed below. For more information, or if you have particular access needs, please contact us before you visit. Please note that some facilities may require booking in advance. 

Mobility / Older Visitors
Accessible Toilets
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Adult Changing Area
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Handrails
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Easy-use Cutlery
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Assistance Dogs Welcome
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Wheelchair Loan
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Site Folders
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Wheelchair Access
The basement, the Great Hall dias and the Minstrel’s Gallery are accessed by stairs only.
Entrance / Set Down
Visitors can be dropped off at the Visitors Centre and there are three designated disabled parking bays by the entrance and a ramp to allow for wheelchair access.
Disabled Parking
3 disabled parking spaces at the visitor centre main car park.
OnSite Transport
No
Stairs
There are sweeping staircases to the first floor. Access to the basement is by stairs only.
Lift Access
The lift is next to the multimedia collection point in the first part of the building on the left after crossing the moat bridge. A normal sized wheelchair will fit although sometimes we may have to temporarily remove the foot rests. A motorised scooter does not fit.
Seating And Restpoints
There are many benches and resting points located around the grounds.
Pathways Surface And Gradients
Some undulation in the grounds and paths. From the Visitors Centre, there is then a 150m lightly gravelled path to the house. The bridge leading on to the turning circle is cobbled.
Blind / Visually Impaired
Accessible Toilets
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Handrails
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Assistance Dogs Welcome
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Braille Guides
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Braille Signage
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Torches
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Sensory Experiences
There are extensive grounds and gardens with opportunities for a sensory experience.
Handling Objects
There are designated interactive boxes with things to touch in almost every room of the property. We also have a touch list that advises visitors on which parts of the historic furnishings can be handled.
Audio Tours
Yes
Tactile Models
No
Areas Of Low Lighting
The basement, Italian Drawing Room and Stephen Courtauld’s bedroom have lower lighting than other rooms in the house.
Colour Contrasts
No
Large Print
No
Deaf / Hard of Hearing
Assistance Dogs Welcome
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Vibrating Fire Alarms
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Tour Transcripts
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Film Subtitles
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BSL Tours
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Audio Installation Transcripts
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Induction Loops
No
Learning Difficulties
Accessible Toilets
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Adult Changing Area
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Easy-use Cutlery
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Sensory Experiences
There are extensive grounds and gardens with opportunities for a sensory experience.
Handling Objects
There are designated interactive boxes with things to touch in almost every room of the property. We also have a touch list that advises visitors on which parts of the historic furnishings can be handled.
Easy Read Material
No
Large Print Material
No
Culinary / Dietary
Easy-use Cutlery
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Bottle / Food Warming
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High Chairs
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Health And Safety
Deep Water
Water feature in gardens.
Sheer Drop
Sheers drops around site.
Slip Hazard
Grass and stone areas may be slippery when wet.  

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Eltham Palace and Gardens

Address:
Court Yard, Eltham, Greenwich, London, SE9 5QE/ SE9 5NP for Sat Nav
Telephone:
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