Questions and Answers
Here are some common questions we have been asked by people planning a visit. If you have a question that isn't answered here please call us on: 0370 333 1181 (9am - 5pm Monday to Friday).
Tickets to Stonehenge must be booked in advance. If you have a question about booking your advance timed ticket, please see our Ticketing Questions and Answers.
- Planning your journey and your visit
- On arrival
- Getting to and from the Stone Circle
- At the Stone Circle
- Families and refreshments
PLANNING YOUR JOURNEY AND YOUR VISIT
- How long should I spend at Stonehenge?
We think you need at least 2.5 hours to see Stonehenge, but you're welcome to spend as long as you like looking around the exhibition, the Stone Circle and the wider National Trust landscape. We've put together some itineraries to help you plan your time with us.
- What time are last tickets sold at Stonehenge?
We sell our last ticket at 2.30pm. This is to ensure that visitors are able to enjoy a complete visit, including the walk to and from the stone circle.
- I'm going to be more than half an hour late for my time slot, will I still be able to get in?
We’ll do our best to fit you in if we can, but if we’ve reached capacity for the time slot when you arrive, you will have to wait until the next available time slot.
- Does my time slot relate to a particular bus departure time?
We’ll be prioritising the visitor shuttle bus for those who really need it. For those who don’t there is a walking route to the stones through the ancient landscape, owned and cared for by the National Trust. This will allow more people to discover the fascinating prehistoric monuments in the landscape.
- I'm a National Trust Member, can I come for free?
Yes, National Trust England Members can visit free but you must book a ticket in advance and bring your booking confirmation and NT membership card with you. You may also be asked to show an additional form of photo ID. Please note, this is applicable to the National Trust in England only – it does not include National Trust Scotland or other international National Trust organisations.
- Can I bring my dog?
Assistance dogs are welcome across the site including the visitor centre and the stones. All other dogs are welcome at the visitor centre but they aren’t allowed in the field where the stone circle stands, parts of the National Trust landscape where sheep are grazing or on the shuttle bus. For this reason we strongly advise you to leave your pets at home.
- Is there anything I can’t bring?
There are no cloakroom or left luggage facilities so please don’t bring anything other than essential items with you. Certain items such as picnic/pen-knives and scissors are not permitted.
- Will I need to bring a face covering to Stonehenge?
You will need to remember to bring and wear a face covering if you want to use our shuttle bus to and from the stones, and also, from July 24 if you want to buy anything from the gift shop. Face coverings are not mandatory elsewhere on your visit, but we do encourage our visitors to wear them in other enclosed spaces. We won’t be able to give you a face covering, so please do come prepared so you don’t miss out.
- Do I need to pay to park?
No, parking is free for ticket holders. You will not be permitted to park if you haven’t purchased a ticket in advance.
- What happens when I arrive?
Once you've parked, make your way to the Visitor Centre following the one-way system where you'll be welcomed at the admissions point, and your booking confirmation will be checked. If you've ordered a guidebook you can pick this up at this point from the steward. You’ll then be able to either visit the exhibition first or choose to start the walk to the stones. We will be limiting numbers in the exhibition to ensure social distancing, so you may have to queue before entering but we'll do our best to keep things moving smoothly.
- What happens if I forget my booking confirmation?
You can show us your booking confirmation as a printout or on your mobile device, but without it, we won’t be able to let you in. For the sake of everyone’s safety, we need to be really careful that we only admit visitors with a valid booking confirmation.
- Can I buy a guidebook when I arrive?
Guidebooks are available to buy at the admissions point and in the shop. You can also buy one when you book your tickets online and collect on arrival.
- Do you have an audio tour?
At the moment we aren’t making audio guide handsets available to hire. However, you can download the audio tour free to your own smartphone from the Apple Store or Google Play. Don’t forget to bring your headphones.
- Are security checks in operation?
For safety and security reasons, you and your belongings may be subject to security checks on arrival. This may include a body scan with a hand held detector and a search of your bag. Please allow a little extra time for your visit and only bring essential items with you: this will mean you can start your visit as quickly as possible.
GETTING TO AND FROM THE STONE CIRCLE
- How long is the bus journey from the Visitor Centre to the Stone Circle?
The visitor bus takes around 10 minutes but due to the requirement for social distancing is currently only available for visitors who are unable to walk to the stones. Visitors making use of the shuttle bus will be required to bring and wear a face covering in accordance with Government’s Covid-19 rules.
- How do I walk to the Stone Circle from the Visitor Centre?
A well-marked route will direct you from the Visitor Centre through the National Trust permissive open access landscape, passing Bronze Age burial mounds on your way. There are several landscape interpretation panels dotted across the landscape which explain the various features you will see en route. On your return journey we have a dedicated walker's lane from the Stones to the Visitor Centre. This is along the visitor bus route, so please take care and keep within the walker's lane on the left hand side of the road. The walk from the visitor centre to the stones and back is approximately 2.6 miles (4km) much of it across fields. Please make sure you dress appropriately for the weather, wear sturdy shoes and carry water and suncream with you.
- How long will it take me to walk to the Stone Circle?
Depending on your pace, it will take you between 25-40 minutes to walk from the visitor centre to the Stone Circle.
- Do I have a set amount of time to see the Stone Circle?
You can spend as long as you like at the Stone Circle. Visitors will be asked to leave enough time to walk back to the visitor centre before the advertised closing time.
Please note, all facilities at the Visitor Centre will close promptly at 5pm.
- How will I know how to spot the interesting features?
The monuments you can visit in the Stonehenge landscape are shown on the free orientation leaflet that you'll be given on arrival.
There is also a Stonehenge walkers' map which you can buy in the site shop showing all walking routes in the World Heritage Site of Stonehenge and Avebury. The map uses an Ordnance Survey 1:10,000 base and shows and describes both visible and hidden remains, with information about where you can find out more.
There are several interpretation panels dotted across the National Trust landscape, which explain the various features you'll see en route. The downloadable version of the audio tour has a track which covers some key features in the landscape accessible from Fargo woods.
- I am planning to arrive by bike. Where can I leave it and can I cycle to the Stone Circle instead of taking the bus?
We welcome cyclists. Cycle racks at the visitor centre are located in the car park.
AT THE STONE CIRCLE
- How close can I get to the Stone Circle from the visitor path?
At some points, you are as close as 5m from the Stone Circle from the visitor path.
- Can I walk all around the Stone Circle
The visitor path goes all the way around the Circle and is a mixture of both hard-standing and grass. On rare occasions we may need to close parts of the grass path for safety reasons – if it has been particularly wet for example. If this is the case when you visit, you will be told when you arrive and we will ensure that as much of the path is open as possible. We are currently operating a one-way system around the stones but there is plenty of space for you to stop, take photos and enjoy the view.
- What should I wear?
The Stone Circle is in an exposed position and we always advise our visitors to wrap up warm whatever time of year they visit. Please remember that the walk from the visitor centre to the stones is through uneven fields, so sensible footwear is essential.
- Is there any shelter at the Stone Circle?
The monument sits in its open prehistoric landscape so there is no shelter at the Stone Circle.
- Are there any toilets at the Stone Circle?
No, toilet facilities are located at the Visitor Centre but additional hand sanitising stations will be available across the site.
FAMILIES AND REFRESHMENTS
- What can children do at Stonehenge?
There's lots for children to do at Stonehenge. As well as having plenty of space and fresh air for running off any excess energy, children of all ages will enjoy the audio-visual displays in the exhibition. Our staff and volunteers are also always happy to bring the story of Stonehenge to life– just speak to someone on site and they’ll be glad to help!
- What sort of food is served in the café?
We offer a range of locally produced 'grab and go' hot and cold food options, including drinks, hot-pots, soup, vegetarian and traditional pasties, sausage rolls, sandwiches, salads and other sweet and savoury items. A selection of ice-creams is also available throughout the year and these are from local producer Marshfield's. A range of English beer and fruit wines are available.
We have a good range of free-from and vegan options, including cakes, biscuits and sandwiches. If you have any specific dietary needs please ask a member of the catering team. Due to the current Covid-19 restrictions the full range of options may not always be available.
- Can I bring my own refreshments?
Yes you can - there’re plenty of picnic spots around the site.
- Are there special meals for children?
Children's pick-and-mix lunch boxes are usually available as well as smaller portions of our hot food: just ask a member of staff.
- Do you have facilities for babies?
Yes, we have baby changing facilities at the visitor centre. At the current time we are unable to warm up milk/food for babies or provide highchairs.
- Do you recycle your packaging?
All our disposable products are either compostable, biodegradable or recyclable.
- I cannot walk very far and need to sit down at regular intervals. Will I be able to do this?
There's a limited amount of seating at intervals around the Stone Circle, but plenty around the Visitor Centre. For information or assistance, please talk to a member of staff. There are wheelchairs available on site for use on a first-come first-served basis. The shuttle buses are available for people requiring transport to the Stone Circle and are fully wheelchair accessible.
At this time, face coverings must be worn whilst travelling on the bus.
- I am a wheelchair user. Will I be able to get to the Stone Circle?
The visitor centre and the visitor bus are fully accessible to wheelchairs and those with access needs. Please remember to wear a face covering when using the shuttle bus. The path from the visitor bus stop to the Stone Circle is around 200m and is suitable for wheelchair use, although there is a slight gradient. Please talk to a member of staff if you need any help.
The grass paths around the monument are accessible by wheelchair, weather permitting.