English Heritage

What you need to know

We've made some changes to help keep you safe, and things might be a little different when you visit. Here's everything you need to know.

• Do we need to Book?

  Advance booking is now essential. We have introduced limits on visitor numbers to help keep everyone safe, and you won’t be able to visit without your booking confirmation. If you’re a Member, your ticket will be free, but you still need to book in advance. Make sure you've read our ticketing FAQ before you book.

  Book Tickets

  Booking FAQs

• What parts of the site are open?

  Gardens - Our beautiful gardens are open for you to enjoy while keeping to social distancing rules.

  Service Wing - The Service Wing is open with social distancing in place.

  House - The Great Hall, Saloon, Library and Lower Taxidermy Gallery of the House are open as usual with a one-way system in place. Please check our access page before you visit.

  Cafe - The Cartyard Cafe and Tea Room are open for takeaway light refreshments such as hot and cold drinks and sandwiches. There is limited indoor seating and disposable cutlery. The Cart Yard Cafe will also be serving hot wraps and toasties. The Tea Room will be offering soup, tartlets and veggie chilli with nachos.

  Shop - Our shop is open with a new one-way system.

  Playground - The playground is open with social distancing measures in place.

  Toilets - Our toilets are open with addititional hand sanitising station available across the site.

• What changes have you made to your facilities?

  Shop - Our shop is open with a new one-way system.

  Playground - The playground is open with social distancing measures in place.

  Toilets - Our toilets are open with addititional hand sanitising station available across the site.

  Plan your Visit

• Keeping you Safe

  We've made a number of changes to help keep you safe. Although things might be a little different when you visit, you’ll still be able to enjoy exploring the places where history really happened. And you’ll still be given a warm and safe welcome by our friendly – if socially distant – staff and volunteers.

  You can visit our reopening page for information on general safety measures we've taken to help keep you safe.

  General Safety Information

• Do I need to wear a face covering?

  Face coverings must be worn in all indoor areas. We won't be able to provide you with a face covering, so please come prepared so you don't miss out.

• I still have questions.

  The answers to all frequently asked questions can be found on our FAQ page.

  Read our FAQs